zse12346 ← 常見問題 My feedback 1 result found 實體票券退款主動通知客戶 201 votes Vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close 1 vote 2 votes 3 votes Remove votes You have left! (?) (thinking…) under review · 4 comments · KKTIX 功能與服務建議 » 購票相關功能 · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close An error occurred while saving the comment zse12346 commented · Mar 3, 2023 · Edit… · Delete… 真的希望可以好好改善這個問題，不管寄簡訊或是寄機器人email也好，不是這樣處理，還要打電話到客服問才知道退票處理中，增加人力麻煩，也讓客戶不知道到底有沒有成功退票，都已經快開演才確定真的很困擾，希望能好好解決 Save Submitting...
zse12346
zse12346
真的希望可以好好改善這個問題，不管寄簡訊或是寄機器人email也好，不是這樣處理，還要打電話到客服問才知道退票處理中，增加人力麻煩，也讓客戶不知道到底有沒有成功退票，都已經快開演才確定真的很困擾，希望能好好解決