Skip to content

KKTIX 功能與服務建議

← 常見問題

對 KKTIX 在產品功能、服務上有任何建議？歡迎幫助我們讓 KKTIX 更加完善；
每一點建議請獨立一篇發文，以方便大家討論唷。

（客服相關問題將轉交客服處理並直接關閉，敬請見諒）

我有個建議 / I have an idea...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

20 results found

  1. 建議身心障礙者優惠席購票管道是否可以新建置線上購票方式

    您好！建議身心障礙者優惠席購票管道是否可以新建置線上購票方式，以提升身障人士購票之便利性、個資保護之完整性、購票管道之多元性及購票程序之公平性。

    理由一：現行身障人士購票方式僅限於傳真方式，惟操作傳真機對於不同類別之身障人士或有困難及不便，為求訂票之成功，則必須委由他人協助，此方式實非友善身障人士之便利措施。

    理由二：身障人士於優惠購票單上，需以紙本張貼身障手冊正反面，大量暴露出個人資訊，在個資保護這個部分，仍有風險存在，且影印、列印後並張貼等看似極為簡單之動作行為，對於不同類別之身障人士或有困難及不便。

    建議作法：新增線上購票方式，使管道更多元，亦可使不便使用傳真購票之身障人士更易於享有參加各項藝文活動的權利。

    配套作法：身障購票需認證審核其身障身份之部分，線上購票方式可於身心障礙票券購票程序規定中列明事前審核機制，同一般購票者，事先加入網站會員，並可事先上傳身障文件進行審核認證程序，通過者即可於購票時間進行購票作業，而於演出當天入場時則是必須攜帶身障證件提供查驗，亦可杜絕冒名購票或代替購票之漏洞行為，系統端之技術應可建置這個部分。

    103 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  1 comment  ·  購票相關功能  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. 實體票券退款主動通知客戶

    申請實體票券退款，能否請貴公司收到掛號之後主動通知客戶，任何形式都可以，保障貴公司免於糾紛，也保障消費者的權益

    201 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  4 comments  ·  購票相關功能  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. 清票時間

    清票時間可以統一公布嗎

    21 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    under review  ·  Po-chiang Chao responded

    目前 KKTIX 沒有統一的清票時間，隨時有人退票則隨時釋出。由於 KKTIX 上的活動不僅只有演唱會，尚有各式不同活動，需求多樣，是否加入此機制還待討論，請海涵。

  4. 電子票券列印希望能增加的功能

    1.多訂單合併列印
    2.只印出電子票券區塊(不用含訂單資料)
    對於不會用手機的老人家來說，還是要印實體票比較方便

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    under review  ·  Po-chiang Chao responded

    訂單資料可能還是會有需要，因為許多時候非演唱會類型的主辦單位會依據這些資料查詢。如果是站在「節約紙張」或「資訊較清楚」的立場則可以理解，也能試著往那樣的方向設計。

  5. 支援 iPhone 的 Apple Wallet 功能

    Support Apple Wallet

    25 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    3 comments  ·  KKTIX App / Manager  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    under review  ·  Po-chiang Chao responded

    研究中，感恩回饋 :)

    是說 Apple Wallet 其實也包含各種不同層級的東西，您希望的是電子票券可以整合入 Wallet，還是要連同付款的部分都用 Apple Pay，或者結合 Wallet 會員卡相關的功能呢？

    感謝！

  6. 可以增加賣票前通知的功能嗎

    希望可以增加在開始賣票前可以通知的功能

    43 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  4 comments  ·  購票相關功能  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. 由不同使用者建立起來的活動權限應該要分開

    如果一個組織很龐大，那每一個地區的活動都會有不同的主辦人，能否只讓該活動的主辦人看到該活動的參加者資料，而不是所有組織活動的參加者資料都能看到。

    13 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  主辦單位功能  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  8. 候補和自動遞補。

    若報名額滿，增加候補順序，可以自動遞補。

    15 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  4 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. 讓主辦單位可以選擇在報名完成（未繳費）/繳費成功/取消報名時通知主辦單位

    目前系統會在繳費成功/取消報名時通知主辦單位。

    收到建議：

    1. 希望「報名完成（未繳費）」時也可以通知主辦單位。
    2. 希望可以決定收到哪幾種訊息。
    25 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. B2C訊息

    管理員可以直接對報名者發送facebook message 或 LINE

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  11. 自訂「報名成功」的郵件通知範本

    目前在「通知信件」中只有「成功訂購通知」的郵件範本，若為付費課程，必須要到繳費才會發出郵件。我們的需求是希望能夠在使用者報名成功後，就立即發出郵件給報名活動的學員，告知他一些重要資訊，所以希望能增加「報名成功」的郵件範本，讓我們能夠編輯，並在學員報名後立即發出，謝謝。

    78 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  2 comments  ·  主辦單位功能  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  12. 付款方式沒有支援銀聯卡，如果有會很有幫助！

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  購票相關功能  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  13. 官方樣板 / 樣板分享

    提供票種、活動樣板方便快速建立活動。

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  主辦單位功能  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  14. 是否有更多版型可選擇

    需要更美的版型

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  其他  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. 檔案上傳功能有待改進

    關於報名資料上傳的功能有待改進：
    1.表單無法設定上傳檔案格式，以在第一時間就把上傳錯誤檔案的報名者先擋下來
    2.無法打包下載，只能一個個下載
    3.上傳之後，中文的檔名都消失，下載之後還要一個個改檔名，才知道是哪個觀眾上傳的

    尤其2和3，讓行政處理上多花了非常多時間，沒有比直接讓報名者寄email過來方便到哪去，但最初是因為這個功能才選擇kktix的，希望能加以改進。

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  主辦單位功能  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  16. 排程發出通知信給報名成功的參加者

    增加排程發出通知信給報名參加者的功能。

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  17. 寄信可以提供與報名成功通知信件相同的支援HTML格式

    現有寄信功能過於簡陋，希望可以提供與報名成功通知信件相同的支援HTML格式。

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  主辦單位功能  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  18. 活動內容編輯支援 markdown 語法

    13 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  19. 在活動頁面是否能出現會員功能

    不然都要另外開一頁或者自己在下面找才能確定自己是否已經報名過了XD

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  20. 目前有 KKTIX API 可用嗎？

    目前有 KKTIX API 可用嗎？我記得以前有，但現在好像找不到？
    感謝！

    108 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  14 comments  ·  其他  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
  • Don't see your idea?

KKTIX 功能與服務建議

Categories

Feedback and Knowledge Base

(thinking…)