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KKTIX 功能與服務建議

KKTIX 在產品功能、服務上有任何建議?歡迎幫助我們讓 KKTIX 更加完善;
每一點建議請獨立一篇發文,以方便大家討論唷。

(客服相關問題將轉交客服處理並直接關閉,敬請見諒)

1105 results found

  1. 如果有人報名時,可以mail通知主辦單位

    您好,希望可以增加,如果有人訂票時,能寄送mail給主辦單位的功能,謝謝^^

    8 votes
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    0 comments  ·  其他  ·  Admin →
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  2. 退票

    您好
    我已購買BII演唱會門票
    但發現有位子更好的區域
    請問可否直接在線上做換票補差價的動作呢?
    因為我看系統上表示
    退票最晚要在購票的三天內
    我可能趕不及退票的時間

    9 votes
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  3. 修改訂單內容

    明明說能修改訂單內容卻找不到哪裡能修改
    照者程序走也看不到

    5 votes
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  4. 全家繳費

    線上搶購也能去全家使用代碼繳費再直接取票

    6 votes
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  5. 付款方式

    多增加一些付款方式

    14 votes
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  6. 已購買的票可以換座位嗎

    已購買的票可以換座位嗎?

    5 votes
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  7. 團購訂票

    團購訂票功能

    2 votes
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  8. 清票時間

    清票時間可以統一公布嗎

    21 votes
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    under review  ·  Po-chiang Chao responded

    目前 KKTIX 沒有統一的清票時間,隨時有人退票則隨時釋出。由於 KKTIX 上的活動不僅只有演唱會,尚有各式不同活動,需求多樣,是否加入此機制還待討論,請海涵。

  9. APP「查詢活動」、「搜尋組織」及「取消功能」

    1.APP活動搜尋只能顯示10筆(離活動開始時間越遠的開始顯示),造成近期的活動都找不到。

    2.建議APP增加搜尋組織的功能,可以將組織加入收藏中,這樣可以隨時查詢組織是否有舉辦活動。

    3.建議APP增加取消功能,不然還要上網頁版取消,不太方便。

    10 votes
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  10. 超商繳費

    延長繳費時間

    2 votes
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  11. 一般票證上可以註記學生也是一般票

    可以顯示一下若是學生要購買哪一種,謝謝

    1 vote
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  12. 選票區塊

    可以不只選擇票價而是可以分門別類地選出相同價位的區塊

    7 votes
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  13. 寄票準時

    寄票準時一點

    5 votes
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  14. 票卷顯示日期

    我用Famiport買了 4/7預售單日票 ,但票卷顯示的日期為4/6(附件左邊紅框),但票根又顯示4/7(附件中間與右邊紅框處),請問這樣是要看哪一天的演出?

    1 vote
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    0 comments  ·  其他  ·  Admin →
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  15. 電子票券列印希望能增加的功能

    1.多訂單合併列印
    2.只印出電子票券區塊(不用含訂單資料)
    對於不會用手機的老人家來說,還是要印實體票比較方便

    7 votes
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    under review  ·  Po-chiang Chao responded

    訂單資料可能還是會有需要,因為許多時候非演唱會類型的主辦單位會依據這些資料查詢。如果是站在「節約紙張」或「資訊較清楚」的立場則可以理解,也能試著往那樣的方向設計。

  16. Spam

    不合理的活動日期,影響搜尋排序

    1 vote
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    0 comments  ·  其他  ·  Admin →
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  17. 25 votes
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    under review  ·  Po-chiang Chao responded

    研究中,感恩回饋 :)

    是說 Apple Wallet 其實也包含各種不同層級的東西,您希望的是電子票券可以整合入 Wallet,還是要連同付款的部分都用 Apple Pay,或者結合 Wallet 會員卡相關的功能呢?

    感謝!

  18. 可以增加賣票前通知的功能嗎

    希望可以增加在開始賣票前可以通知的功能

    43 votes
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  19. 售票序號數字應以累加方式釋票

    大部分演唱會之站席:依序號排隊入場,過號請依工作人員指示入場。不過今天幫人買票的時候發現每次重整序號差異很大(差幾百都有),還可能買到超前面的序號!?估計是直接補釋票的位置。這情況是否對準時搶票的消費者有失公平?希望貴公司能和工程師討論改善這個問題,祝福你們的系統越來越好~

    20 votes
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    Po-chiang Chao responded

    這邊其實有多種考量,確實您說的狀況可能會發生,但有時為了整隊、主辦單位反而會「希望」讓後面買的人自動補到前面退的位子。

    目前系統其實兩種都可以,只是可能還有一些眉角要處理,讓主辦單位選擇自動補上會比較方便。

  20. 興趣組織活動追蹤功能

    新增組織活動的追蹤功能, 像是參加過的活動, 若該組織有新活動推出時, 可以第一時間接獲通知.

    11 votes
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    started  ·  Po-chiang Chao responded

    iOS / Android App 版「關注活動」即將推出,其他功能規劃中

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