Skip to content

KKTIX 功能與服務建議

← 常見問題

對 KKTIX 在產品功能、服務上有任何建議？歡迎幫助我們讓 KKTIX 更加完善；
每一點建議請獨立一篇發文，以方便大家討論唷。

（客服相關問題將轉交客服處理並直接關閉，敬請見諒）

我有個建議 / I have an idea...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

109 results found

  1. KKTIX app 取出的票是QR Code，無法用來填LiveHouse in的序號

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    completed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. 關於kkbox風雲榜的門票，我選擇兌換位置後就無法使用兌換碼，原來的票也沒有了嗎？

    你好，我接受邀請後，照指示輸入，在最後一個步驟，有出現可重新選位，結果我按了，跳回原畫面，就無法使用兌換碼了，請問有方法可解決嗎？謝謝

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    completed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. 訂閱主辦單位:有新活動時EMAIL通知我

    訂閱主辦單位:有新活動開啟時通知我

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. 我原本是用電子卷QRcode，但我想換成ibon票卷，可以嗎

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    completed  ·  薛良斌 responded

    您好 :)

    已領取電子票券，無法換成 ibon 紙本票券喔！

    如需換票須請您退票重買並重新選擇取票方式(現在僅能購買預售票券，已無法購買早鳥票券)，退票將會收取 10 % 手續費用。

    如有其他問題或建議請再與我們聯繫，謝謝您。

  5. 須改進

    已經付款了系統顯示未付款 所以沒有取票號碼拿不到票

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    completed  ·  薛良斌 responded

    您好，

    非常抱歉，因為今天全家 Famiport 的資料並沒有即時傳入，所以我們直到剛剛系統自動對帳才發現此一問題。我們已經確認交易成立，並且寄送了信件給您。

    我們會再與 Famiport 確認狀況，避免後續還有此一情況發生。

    如果您有任何其他問題，歡迎與我們聯繫。

  6. 我是kkbox正式會員確顯示無資格，無法訂票怎麼辦？

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    3 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    completed  ·  薛良斌 responded

    您好，

    如果您說的是 MJ116 的演唱會的話，需要是 KKBOX 付費會員才能購票喔 :)

  7. 哈囉

    你好我想取票可是我不想領電子票 我想領一般的票卷像去IBON取票那總 我已經繳完費 該從哪德序號

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    completed  ·  薛良斌 responded

    您好，如果您的活動只有採用電子票券，就不會有 ibon 取票的選項喔。

  8. 請問寄信給所有報名人的信件發送處理時間為多長?

    約莫於18:20發送給所有報名人(約60人)的通知信件，過了一個小時，還是沒有人收到，可是只寄給一個人的信件卻很快就收到了
    請問信件的處理時間大約為多長呢?
    因為是重要信件所以有點擔心，想詢問一下

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    completed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. 我看不到有領取電子票的按鈕？訂單號：15806251

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    completed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. 補位通知

    當報名額滿使，使用者可以選擇是否要追蹤有沒有人退訂，以便有空位時報名。

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    completed  ·  2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  11. 我要買SNOPY台北場票,有用FB登入會員,但無法顯示150的票費,但己先訂票了,事後會退嗎?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  12. 好把戲早鳥票無法選票數,無法購買!!!

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  13. 我是windows phone系統，無APP可下載，請問如何取得QRcode？？

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    completed  ·  薛良斌 responded

    您好，

    報名完成的頁面跟信件上都有 QRCode，您只要列印出來，帶到現場即可喔。

  14. 急!!無ibon取票選項無法取得取票號碼

    您好!我是於8/29在網路上訂購新北水上巴士周年紀念夜航票，在訂購的時候無選擇取票方式，今天晚上匯完款有收到訂單確認，但頁面沒有出現ibon取票畫面，只有QR Cord，請問我要如何找到ibon取票畫面，取得"取票號碼"?謝謝~

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. 我常常會錯過一些活動 :p

    追蹤某個主辦單位辦的活動
    提醒報名時間

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  16. 璽彥的序號要怎麼看進場順序??

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    completed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  17. 我有訂購璽彥的票兩張也去匯款了 可是他一直顯示未付款 所以我無法進行下一取票

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    completed  ·  薛良斌 responded

    您好，請問您是否有匯款成功呢？如果開啟跨行轉帳的話，撥款不會成功喔。如果您確定有撥款成功，請提供您的匯款單據或是存簿轉賬記錄已供查驗。

  18. ATM 虛擬帳號的轉帳帳號到底是甚麼

    銀行代碼
    808
    銀行帳號
    "本虛擬帳號僅對應到您的報名資料，請勿重複轉入到同一帳號"

    這樣根本就不知道要轉到哪裡去阿!
    只有訂單資訊->一組8個數字的號碼

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  19. 票券十五分鐘失效，可以不要把頁面跳掉

    我是參加了柯文哲的活動
    他要填不少的填空題
    十五分鐘有點不夠
    結果過了十五分鐘頁面自動跳到，填好的都不見了...
    可以改進成，過了十五分鐘，票券就不保留，等到填好了送出才訂票
    或者，會記住原本使用者填了什麼東西，下次進去時不用重填

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    completed  ·  薛良斌 responded

    您好，我們系統有 15 ~ 45 分鐘可以設定，我們已經協助向主辦單位反映了喲 :)

  20. Bug report

    在iphone顯示票券的時候，app會把手機的亮度調到最高= =。這時候如果我直接按home鍵退出的話，手機的亮度就不會回覆到原先的設定...

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    completed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
1 2 3 5
  • Don't see your idea?

KKTIX 功能與服務建議

Categories

Feedback and Knowledge Base

(thinking…)