KKTIX 功能與服務建議

KKTIX 在產品功能、服務上有任何建議?歡迎幫助我們讓 KKTIX 更加完善;
每一點建議請獨立一篇發文,以方便大家討論唷。

(客服相關問題將轉交客服處理並直接關閉,敬請見諒)

  1. 售票序號數字應以累加方式釋票

    大部分演唱會之站席:依序號排隊入場,過號請依工作人員指示入場。不過今天幫人買票的時候發現每次重整序號差異很大(差幾百都有),還可能買到超前面的序號!?估計是直接補釋票的位置。這情況是否對準時搶票的消費者有失公平?希望貴公司能和工程師討論改善這個問題,祝福你們的系統越來越好~

    20 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    這邊其實有多種考量,確實您說的狀況可能會發生,但有時為了整隊、主辦單位反而會「希望」讓後面買的人自動補到前面退的位子。

    目前系統其實兩種都可以,只是可能還有一些眉角要處理,讓主辦單位選擇自動補上會比較方便。

  2. 興趣組織活動追蹤功能

    新增組織活動的追蹤功能, 像是參加過的活動, 若該組織有新活動推出時, 可以第一時間接獲通知.

    11 votes
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    4 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  3. 由不同使用者建立起來的活動權限應該要分開

    如果一個組織很龐大,那每一個地區的活動都會有不同的主辦人,能否只讓該活動的主辦人看到該活動的參加者資料,而不是所有組織活動的參加者資料都能看到。

    13 votes
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    1 comment  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
  4. 請問要怎麼轉讓電子票券?

    當天無法前往活動現場,有朋友想去,但我又不能給他我的手機,遍尋不著轉讓電子票券的方式,還是要土法煉鋼把我票券的QRCODE畫面拍下來傳給他嗎?這樣可以進場嗎?

    63 votes
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    planned  ·  5 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  5. 可不可以另開hacker的分類?

    現在學習的分類也太廣泛了吧
    不能開個hacker的分類嗎
    每次看到有興趣的主題,都額滿了
    額滿不是因為在kktix看到,而是facebook社群看到
    而神奇的是,每天逛kktix卻沒看到社群的活動
    難道不能客製化顧客的需求,只看到有興趣的主題嗎

    7 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. 自訂「報名成功」的郵件通知範本

    目前在「通知信件」中只有「成功訂購通知」的郵件範本,若為付費課程,必須要到繳費才會發出郵件。我們的需求是希望能夠在使用者報名成功後,就立即發出郵件給報名活動的學員,告知他一些重要資訊,所以希望能增加「報名成功」的郵件範本,讓我們能夠編輯,並在學員報名後立即發出,謝謝。

    75 votes
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    under review  ·  2 comments  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
  7. 訂單管理優化

    1.提供系列套票或連續購票優惠設定(現行邀請碼優惠難以使用,徒增困擾)
    2.可以區分訂單票種的列表
    3.改善訂單表單下載(excel檔下載是亂碼)
    4.指定寄信功能增加寄送附件或html

    1 vote
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  8. 購買多場次能有自動折扣功能

    讓同一單位不同場次的票卷可以以一個優惠價一起購買

    2 votes
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    0 comments  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
  9. 如果有人報名時,可以mail通知主辦單位

    您好,希望可以增加,如果有人訂票時,能寄送mail給主辦單位的功能,謝謝^^

    5 votes
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
  10. 實體票券退款主動通知客戶

    申請實體票券退款,能否請貴公司收到掛號之後主動通知客戶,任何形式都可以,保障貴公司免於糾紛,也保障消費者的權益

    16 votes
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    under review  ·  0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  11. 退票

    您好
    我已購買BII演唱會門票
    但發現有位子更好的區域
    請問可否直接在線上做換票補差價的動作呢?
    因為我看系統上表示
    退票最晚要在購票的三天內
    我可能趕不及退票的時間

    8 votes
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    1 comment  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  12. 改善搜尋功能

    拜託請把搜尋功能好好改善,每次用關鍵字搜尋活動有八成不是我想要的

    6 votes
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  14. 超商繳費

    延長繳費時間

    4 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  15. 超商繳費

    延長繳費時間

    2 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  16. 一般票證上可以註記學生也是一般票

    可以顯示一下若是學生要購買哪一種,謝謝

    1 vote
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  17. 6 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  18. APP「查詢活動」、「搜尋組織」及「取消功能」

    1.APP活動搜尋只能顯示10筆(離活動開始時間越遠的開始顯示),造成近期的活動都找不到。

    2.建議APP增加搜尋組織的功能,可以將組織加入收藏中,這樣可以隨時查詢組織是否有舉辦活動。

    3.建議APP增加取消功能,不然還要上網頁版取消,不太方便。

    9 votes
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  19. 團購訂票

    團購訂票功能

    1 vote
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    0 comments  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
  20. 簡訊取票

    希望增設簡訊取票,有些人不喜歡下載APP,信箱又常收不到,所以如果能用簡訊取票就更方便了

    4 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
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