KKTIX 功能與服務建議

KKTIX 在產品功能、服務上有任何建議?歡迎幫助我們讓 KKTIX 更加完善;
每一點建議請獨立一篇發文,以方便大家討論唷。

(客服相關問題將轉交客服處理並直接關閉,敬請見諒)

  1. 我選擇使用ATM虛擬帳號匯款,但是你們的付款頁面點進去會一直跳出來,麻煩檢查一下你們的系統有沒有問題

    我選擇使用ATM虛擬帳號匯款,但是你們的付款頁面點進去會一直跳出來,麻煩檢查一下你們的系統有沒有問題

    1 vote
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  2. 能加個程式來防搶票機器人嗎

    每次搶票都沒辦法登進去 讓真正想聽演唱會的粉絲根本沒辦法買票

    5 votes
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    0 comments  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    目前確實已有一些機制處理,恕無法在此描述細節,期待真正想參加的人都買得到票

  3. 不能购票

    我想买yuri的fm门票为什么都是暂无票券?我已经注册了

    1 vote
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  4. 修改路線

    更改路線

    1 vote
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  5. 13 votes
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  6. 已購買的票可以換座位嗎

    已購買的票可以換座位嗎?

    12 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  7. 選邊玩

    貴打字機一組

    1 vote
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  8. 未結帳之訂單

    未結帳的訂單能否新增"取消"鍵?

    4 votes
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    1 comment  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  9. 你好

    你好我有訂單成功可是都沒收到信箱

    4 votes
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  10. 帳號刪除

    您好 請問是否能幫我刪掉jh900918@gmail.com這個帳戶 因為我的yahoo信箱一直收不到確認信 所以我的這隻帳號想要用這個信箱 謝謝

    8 votes
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  11. 急!!全家取票號碼錯誤

    全家取票時 系統說資料錯誤 但確定無輸入錯 請問現在該如何取票?

    7 votes
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  12. 4 votes
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  13. 幫忙我順利買到票

    幫忙我順利買到票

    2 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  14. 驗證碼修改

    我覺得系統驗證可以在簡單明瞭(例如:數字英文) 而不是不明確的圖示驗證

    27 votes
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    8 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. 你好、想購買活動的票、但是只有線上信用卡的繳費方式。請問還有其他的付費方式嗎?

    你好、想購買活動的票、但是只有線上信用卡的繳費方式。請問還有其他的付費方式嗎?

    8 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    平台的功能上其實一直都支援許多種付費方式,端看主辦單位是否開啟。

  16. 電子票券換成實體票券

    請問一下,我昨天有購買任家萱的唱談會,我選擇電子票券後,可以改回實體票券嗎?

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. (急)ibon取票時間過了,可以怎麼方式取票?

    你好,ibon的取票時間過了,該如何取票

    8 votes
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    completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  18. 忘記記下我的領票序號怎麼辦?

    我線上刷卡購票,總共刷了兩筆金額,卻忘記記下第一筆購票序號,該怎麼辦?有什麼方法可以找回第一筆購票續號嗎?
    刷卡本人 XXX 電話是XXXXXXXXXX 第一筆訂單資訊是#XXXXXXXX

    3 votes
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    completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. transfer ticket

    As a foreigner, I did purchased my ticket by may credit car. How can I transfer my ticket?...I donot want to lose all money..

    3 votes
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    1 comment  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  20. 垃圾邮件

    垃圾邮件太多啦!!!

    1 vote
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

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