KKTIX 功能與服務建議

KKTIX 在產品功能、服務上有任何建議?歡迎幫助我們讓 KKTIX 更加完善;
每一點建議請獨立一篇發文,以方便大家討論唷。

(客服相關問題將轉交客服處理並直接關閉,敬請見諒)

  1. 已達購票上限還是可以開放看到售票情況

    建議購票後還是可以看到現在售票的狀況
    不然有朋友想看,我們只能看到已達購票上限
    也不能跟他說要買哪裡比較好

    2 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  2. 驗正成功 但用不到 買不到票

    驗正成功 但用不到 買不到票

    3 votes
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    0 comments  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
  4. 合併訂單

    能否講不同訂單合併

    5 votes
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    1 comment  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
  5. 客服

    提供問答記錄

    3 votes
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
  6. 2 votes
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    0 comments  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote
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    0 comments  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
  8. 請問如果搶票有問題驗證可以事先告知嗎?

    希望搶票時有問題驗證可以事先告知,且希望可以有實名座位的部分謝謝

    1 vote
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  9. 客服服務時間延長啦 延後到晚上九點!!!!!

    要不晚上有遇到問題,找不到人可以幫忙

    9 votes
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
  10. 退票

    退票應該不需要再寄紙本浪費時間浪費錢,作業時間又慢

    41 votes
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    1 comment  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  11. 基本資料

    可修改基本資料

    1 vote
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
  12. 退票

    請問未收到實體票券之前,申請退票是不是只要先寄出退票申請書?

    22 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  13. 實體票券退款主動通知客戶

    申請實體票券退款,能否請貴公司收到掛號之後主動通知客戶,任何形式都可以,保障貴公司免於糾紛,也保障消費者的權益

    35 votes
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    under review  ·  0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  14. 增加刪除活動功能

    刪除設定錯誤活動!這個真的很重要~有時候活動設定好以後,突然要做大規模的變動,改內容太麻煩,不如重做,但是舊的訂單無法刪除,畫面變成異常混亂!希望能增加刪除活動的功能!

    7 votes
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  15. 在台灣是否能購買海外票以及如何取票

    在台灣是否能購買海外票以及如何取票

    2 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  16. 網路上的黃牛票有辦法檢舉嗎?

    能不能加個身份驗證機制之類的
    或是票卷記名 一票一名
    不然黃牛太猖狂了
    800的票居然1萬賣
    就算賣不出去也沒有差
    只要有賣到一張就夠了

    11 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  17. 全家繳費

    線上搶購也能去全家使用代碼繳費再直接取票

    6 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  18. 付款方式

    多增加一些付款方式

    13 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  19. 清票時間

    清票時間可以統一公布嗎

    21 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

    目前 KKTIX 沒有統一的清票時間,隨時有人退票則隨時釋出。由於 KKTIX 上的活動不僅只有演唱會,尚有各式不同活動,需求多樣,是否加入此機制還待討論,請海涵。

  20. 已購買的票可以換座位嗎

    已購買的票可以換座位嗎?

    4 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
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