KKTIX 功能與服務建議

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  1. 請問如果搶票有問題驗證可以事先告知嗎?

    希望搶票時有問題驗證可以事先告知，且希望可以有實名座位的部分謝謝

    1 vote
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

  2. 若選擇ATM轉帳 但後來想更改用信用卡請問可以嗎

    1 vote
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    0 comments  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →

  3. 客服服務時間延長啦 延後到晚上九點！！！！！

    要不晚上有遇到問題，找不到人可以幫忙

    9 votes
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →

  4. 退票

    退票應該不需要再寄紙本浪費時間浪費錢，作業時間又慢

    41 votes
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    1 comment  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

  5. 基本資料

    可修改基本資料

    1 vote
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →

  6. 退票

    請問未收到實體票券之前，申請退票是不是只要先寄出退票申請書？

    22 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

  7. 增加刪除活動功能

    刪除設定錯誤活動！這個真的很重要～有時候活動設定好以後，突然要做大規模的變動，改內容太麻煩，不如重做，但是舊的訂單無法刪除，畫面變成異常混亂！希望能增加刪除活動的功能！

    7 votes
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →

  8. 在台灣是否能購買海外票以及如何取票

    在台灣是否能購買海外票以及如何取票

    2 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

  9. 網路上的黃牛票有辦法檢舉嗎？

    能不能加個身份驗證機制之類的
    或是票卷記名 一票一名
    不然黃牛太猖狂了
    800的票居然1萬賣
    就算賣不出去也沒有差
    只要有賣到一張就夠了

    11 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

  10. 全家繳費

    線上搶購也能去全家使用代碼繳費再直接取票

    6 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

  11. 付款方式

    多增加一些付款方式

    13 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

  12. 清票時間

    清票時間可以統一公布嗎

    21 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  AdminPo-chiang Chao (Product Manager, KKTIX) responded

    目前 KKTIX 沒有統一的清票時間，隨時有人退票則隨時釋出。由於 KKTIX 上的活動不僅只有演唱會，尚有各式不同活動，需求多樣，是否加入此機制還待討論，請海涵。

  13. 已購買的票可以換座位嗎

    已購買的票可以換座位嗎？

    4 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

  14. 選票區塊

    可以不只選擇票價而是可以分門別類地選出相同價位的區塊

    7 votes
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    2 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

  15. 寄票準時

    寄票準時一點

    5 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

  16. 票卷顯示日期

    我用Famiport買了 4／7預售單日票 ，但票卷顯示的日期為4/6(附件左邊紅框)，但票根又顯示4/7(附件中間與右邊紅框處)，請問這樣是要看哪一天的演出?

    1 vote
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →

  17. 電子票券列印希望能增加的功能

    1.多訂單合併列印
    2.只印出電子票券區塊(不用含訂單資料)
    對於不會用手機的老人家來說，還是要印實體票比較方便

    4 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  AdminPo-chiang Chao (Product Manager, KKTIX) responded

    訂單資料可能還是會有需要，因為許多時候非演唱會類型的主辦單位會依據這些資料查詢。如果是站在「節約紙張」或「資訊較清楚」的立場則可以理解，也能試著往那樣的方向設計。

  18. Spam

    不合理的活動日期，影響搜尋排序

    1 vote
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →

  19. 支援 iPhone 的 Apple Wallet 功能

    Support Apple Wallet

    22 votes
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    3 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  AdminPo-chiang Chao (Product Manager, KKTIX) responded

    研究中，感恩回饋 :)

    是說 Apple Wallet 其實也包含各種不同層級的東西，您希望的是電子票券可以整合入 Wallet，還是要連同付款的部分都用 Apple Pay，或者結合 Wallet 會員卡相關的功能呢？

    感謝！

  20. 可以增加賣票前通知的功能嗎

    希望可以增加在開始賣票前可以通知的功能

    36 votes
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    under review  ·  4 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
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