KKTIX 功能與服務建議

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（客服相關問題將轉交客服處理並直接關閉，敬請見諒）

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  1. 客服人員需要再教育

    客服人員需要再教育！打電話過去不一定會接，客服人員接起來之後態度非常差勁，詢問何時能趕緊退票竟然責備買票者。在網頁上面也沒有特別說明退票需要給 kktix「郵局掛號的號碼」才可以查此筆訂單是否有成功收到退票，客服人員也講得不清不楚，完全沒有想要讓退票的消費者理解程序。接起來電話是一名女生，態度輕浮還會罵消費者。客服人員員工需要再教育，不然請她不要當服務業。

    10 votes
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →

  2. 強烈建議客服人員素質待加強！

    本日打電話 客服態度差 語氣冷淡又沒禮貌 掛斷後決定客訴反應 再播電話反應此事 說要轉接主管時 請我稍待 竟然話筒沒轉保留 讓我在線上聽到她們在討論此事 這種感受真的超級無敵霹靂差的！

    4 votes
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →

  3. 客服

    提供問答記錄

    3 votes
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →

  4. 客服服務時間延長啦 延後到晚上九點！！！！！

    要不晚上有遇到問題，找不到人可以幫忙

    9 votes
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →

  5. 基本資料

    可修改基本資料

    1 vote
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →

  6. 票卷顯示日期

    我用Famiport買了 4／7預售單日票 ，但票卷顯示的日期為4/6(附件左邊紅框)，但票根又顯示4/7(附件中間與右邊紅框處)，請問這樣是要看哪一天的演出?

    1 vote
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →

  7. Spam

    不合理的活動日期，影響搜尋排序

    1 vote
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →

  8. 如果有人報名時，可以mail通知主辦單位

    您好，希望可以增加，如果有人訂票時，能寄送mail給主辦單位的功能，謝謝^^

    5 votes
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →

  9. 是否有更多版型可選擇

    需要更美的版型

    3 votes
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    under review  ·  0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →

  10. 今日新增的活動

    提供列出今日新增活動的功能

    現在活動越辦越多

    找個活動都要掃過一遍才能知道今天有多什麼活動 真的很不方便

    2 votes
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →

  11. 目前有 KKTIX API 可用嗎？

    目前有 KKTIX API 可用嗎？我記得以前有，但現在好像找不到？
    感謝！

    108 votes
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    under review  ·  14 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
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