KKTIX 功能與服務建議

← Customer Feedback for KKTIX

對 KKTIX 在產品功能、服務上有任何建議？歡迎幫助我們讓 KKTIX 更加完善；
每一點建議請獨立一篇發文，以方便大家討論唷。

（客服相關問題將轉交客服處理並直接關閉，敬請見諒）

我有個建議 / I have an idea...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. 關於App 的登入方式讓我很疑惑

    建議App 可以和官網一樣有臉書的登入方式，以及忘記密碼的選項，這很基本的吧？

    網頁有的功能，在app上卻缺少這些功能，會讓使用者很疑惑到底要怎麼操作，然後還要到官方網站上使用這個忘記密碼的功能，才能重新設定密碼。

    84 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →

  2. Freeword

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →

  3. 訂單完成付款後能否再進行資料修正

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →

  4. 你好! 我早前訂購 GOT7 2020 WORLD TOUR〝KEEP SPINNING〞IN TAIPEI

    你好!
    我早前訂購
    GOT7 2020 WORLD TOUR〝KEEP SPINNING〞IN TAIPEI，得知貴公司已經完成退款，但我還未收到相關款項，煩請幫忙跟進安排

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →

  5. 收不到驗證信

    收不到驗證信啦 浪費時間

    377 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    94 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →

  6. 收到驗證信，也點選信中連結，但一直顯示"Email 驗證碼 無效, 請確認驗證碼是否是系統最新發出的"，系統是怎麼了嗎？

    10 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →

  7. 車票取消可以設定單一位置取消而不是全都取消

    電子票券的取消可以設定取消1個位置嗎？謝謝。

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →

  8. 驗正成功 但用不到 買不到票

    驗正成功 但用不到 買不到票

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →

  9. 增加刪除活動功能

    刪除設定錯誤活動！這個真的很重要～有時候活動設定好以後，突然要做大規模的變動，改內容太麻煩，不如重做，但是舊的訂單無法刪除，畫面變成異常混亂！希望能增加刪除活動的功能！

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →

  10. 支援 iPhone 的 Apple Wallet 功能

    Support Apple Wallet

    25 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    3 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Po-chiang Chao responded

    研究中，感恩回饋 :)

    是說 Apple Wallet 其實也包含各種不同層級的東西，您希望的是電子票券可以整合入 Wallet，還是要連同付款的部分都用 Apple Pay，或者結合 Wallet 會員卡相關的功能呢？

    感謝！

  11. 退票

    您好
    我已購買BII演唱會門票
    但發現有位子更好的區域
    請問可否直接在線上做換票補差價的動作呢?
    因為我看系統上表示
    退票最晚要在購票的三天內
    我可能趕不及退票的時間

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →

  12. 改善搜尋功能

    拜託請把搜尋功能好好改善，每次用關鍵字搜尋活動有八成不是我想要的

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →

  13. APP「查詢活動」、「搜尋組織」及「取消功能」

    1.APP活動搜尋只能顯示10筆(離活動開始時間越遠的開始顯示)，造成近期的活動都找不到。

    2.建議APP增加搜尋組織的功能，可以將組織加入收藏中，這樣可以隨時查詢組織是否有舉辦活動。

    3.建議APP增加取消功能，不然還要上網頁版取消，不太方便。

    9 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →

  14. 可以有更清楚的選擇性

    買票的時候，介面有點不詳細。

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
    Po-chiang Chao responded

    可能要多描述或者舉例一下：例如是哪裡不清楚呢？

  • Don't see your idea?

KKTIX 功能與服務建議

Categories

Feedback and Knowledge Base

(thinking…)