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KKTIX 功能與服務建議

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(客服相關問題將轉交客服處理並直接關閉,敬請見諒)

109 results found

  1. 系統有問題

    由FB帳號註冊,已收到註冊信,從信箱的驗證信連結回到網站上要買票,但點網址活動連結一直請我再去驗證信箱@@

    8 votes
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    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  2. 重設密碼:Reset password token 是無效的

    重設密碼時一直跳出這個錯誤訊息,重新傳送了好幾封重設密碼的信、用了新的連結,都沒辦法解決,導致現在帳號還是登不進去..

    7 votes
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    0 comments  ·  其他  ·  Admin →
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    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  3. 95 votes
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    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  4. 1 vote
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    completed  ·  0 comments  ·  其他  ·  Admin →
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  5. 客服專線是騙人的。而且收佈道驗證碼。爛透了。

    客服專線是騙人的。而且收佈道驗證碼。爛透了。

    7 votes
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    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  6. 訂單裡填的地址有誤,如何修改

    急忙中樓層填錯了,請問要如何修改

    6 votes
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    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  7. 刷卡系統異常

    刷卡系統有異常嗎?

    2 votes
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    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  8. 為什麼登陸網頁會 Access Denied?

    利用電腦 login ,得到 Access Denied 的反應?為什麼?
    手機 app 還是可以進去啊
    密碼也跟換過了。

    這樣不穩的系統,令人擔心啊 ~

    34 votes
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    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  9. 想退款

    想退款。(#121582720) & (#121587577) [TEEN TOP PARTY TO N9NE IN TAIPEI ]

    我现在在韩国生活。

    该怎么退款呢?

    请尽快答复

    1 vote
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    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  10. 退款

    订单号#120106785的订单,不但没有退款,今天还多了一笔没成功的扣款?请问什么时候退款,今天的扣款是为什么

    1 vote
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    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  11. 沒有信用卡的學生如何購票?

    FamiPort 已無票, 只能上網買, 但是學生沒有信用卡, 請問要怎麼購買?

    12 votes
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    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  12. 請問白金會員有票嗎

    還有可以去哪查

    1 vote
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    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  13. 3 votes
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    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  14. 郵寄方式取票

    請問app上要如何選擇郵寄方式取票?
    因為去年下單時都還有郵寄的選項,今年下單的三場活動都只剩全家取票選項。
    (前兩場都有看到有KKTIX的票券卡)

    1 vote
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    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  15. 1 vote
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    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  16. 1 vote
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    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  17. 帳號刪除

    帳號刪除

    您好 請問是否能幫我刪掉linstar_4067@hotmail.com 謝謝

    這個帳號已無使用

    謝謝

    6 votes
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    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  18. 無法查詢賽事時間

    可否幫忙查詢賽事時間,不是沒收到確認信,就是誤刪信件,謝謝

    1 vote
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    0 comments  ·  其他  ·  Admin →
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    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  19. 重設密碼完還可以登入,都已經搶到票了,結果最後一步居然給我access denied. 現在帳號也登不進去了。這是最讓我不爽的一次!!!!!!!!!!

    重設密碼完還可以登入,都已經搶到票了,結果最後一步居然給我access denied. 現在帳號也登不進去了。
    這是最讓我不爽的一次!!!!!!!!!!

    1 vote
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    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  20. 可增加簽到次數

    增加簽到次數,如課程活動需要簽到多次

    1 vote
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    completed  ·  Po-chiang Chao responded

    您好,您可以考慮開啟多本簽到本,如此一來更能確實了解每個課程的簽到狀況。

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