KKTIX 功能與服務建議

KKTIX 在產品功能、服務上有任何建議?歡迎幫助我們讓 KKTIX 更加完善;
每一點建議請獨立一篇發文,以方便大家討論唷。

(客服相關問題將轉交客服處理並直接關閉,敬請見諒)

  1. 能夠向江蕙的經紀公司自薦售票平台嗎?

    能夠向江蕙的經紀公司自薦售票平台嗎?

    146 votes
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    21 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. 95 votes
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    22 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  3. 為什麼登陸網頁會 Access Denied?

    利用電腦 login ,得到 Access Denied 的反應?為什麼?
    手機 app 還是可以進去啊
    密碼也跟換過了。

    這樣不穩的系統,令人擔心啊 ~

    34 votes
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    5 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  4. 驗證碼修改

    我覺得系統驗證可以在簡單明瞭(例如:數字英文) 而不是不明確的圖示驗證

    27 votes
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    8 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. 超商繳費

    希望上網搶票也可以提供超商繳費
    因為有些學生在ATM轉帳方面真的不是很方便
    謝謝你們

    22 votes
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    2 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  6. 13 votes
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  7. 沒有信用卡的學生如何購票?

    FamiPort 已無票, 只能上網買, 但是學生沒有信用卡, 請問要怎麼購買?

    12 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  8. 已購買的票可以換座位嗎

    已購買的票可以換座位嗎?

    12 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  9. 假日增加客服

    一般來說我們購票都是在假日
    但是客服中心只有一到五上班我覺得有點不可思議
    通常有問題要問客服比較多是購票的問題
    但客服假日沒有上班所以我們常常求助無門
    沒有人可以給我們建議我們應該要怎麼做
    這點我覺得對購票的大眾們來說非常的困擾
    因為也不是每個人都能幸運的順利完成購票程序
    對我們來說客服真的是個不可或缺的存在
    請貴公司能列入考慮

    9 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    活動開賣的時候,即使是假日,其實也會視情況加派人力的。造成困擾非常抱歉,感謝建議,或許可以來信 support@kktix.com 告知無法聯繫客服的狀況供我們參考。

  10. 你好、想購買活動的票、但是只有線上信用卡的繳費方式。請問還有其他的付費方式嗎?

    你好、想購買活動的票、但是只有線上信用卡的繳費方式。請問還有其他的付費方式嗎?

    8 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    平台的功能上其實一直都支援許多種付費方式,端看主辦單位是否開啟。

  11. (急)ibon取票時間過了,可以怎麼方式取票?

    你好,ibon的取票時間過了,該如何取票

    8 votes
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    completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. 帳號刪除

    您好 請問是否能幫我刪掉jh900918@gmail.com這個帳戶 因為我的yahoo信箱一直收不到確認信 所以我的這隻帳號想要用這個信箱 謝謝

    8 votes
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  13. 我常常會錯過一些活動 :p

    追蹤某個主辦單位辦的活動
    提醒報名時間

    7 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. 急!!全家取票號碼錯誤

    全家取票時 系統說資料錯誤 但確定無輸入錯 請問現在該如何取票?

    7 votes
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  15. 系統有問題

    由FB帳號註冊,已收到註冊信,從信箱的驗證信連結回到網站上要買票,但點網址活動連結一直請我再去驗證信箱@@

    7 votes
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    1 comment  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  16. 黃牛問題

    想個辦法杜絕黃牛城市搶走真歌迷的票吧~嘆

    6 votes
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    1 comment  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  17. 組織公開活動列表的 API 是否可以使用 https?

    目前組織頁面的網域是 kktix.cc,沒有使用 https。

    6 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  18. 訂單裡填的地址有誤,如何修改

    急忙中樓層填錯了,請問要如何修改

    6 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  19. 重設密碼:Reset password token 是無效的

    重設密碼時一直跳出這個錯誤訊息,重新傳送了好幾封重設密碼的信、用了新的連結,都沒辦法解決,導致現在帳號還是登不進去..

    6 votes
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  20. 6 votes
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    completed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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