KKTIX 功能與服務建議

KKTIX 在產品功能、服務上有任何建議?歡迎幫助我們讓 KKTIX 更加完善;
每一點建議請獨立一篇發文,以方便大家討論唷。

(客服相關問題將轉交客服處理並直接關閉,敬請見諒)

  1. 1 vote
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  2. 想退款

    想退款。(#121582720) & (#121587577) [TEEN TOP PARTY TO N9NE IN TAIPEI ]

    我现在在韩国生活。

    该怎么退款呢?

    请尽快答复

    1 vote
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  3. 郵寄方式取票

    請問app上要如何選擇郵寄方式取票?
    因為去年下單時都還有郵寄的選項,今年下單的三場活動都只剩全家取票選項。
    (前兩場都有看到有KKTIX的票券卡)

    1 vote
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  4. 請問白金會員有票嗎

    還有可以去哪查

    1 vote
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  5. 1 vote
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    completed  ·  0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
  6. ticket with seating number / reports

    when purchasing tickets, is it possible to view the seating area, or perhaps, assign seats. Maybe for those people who registered first, they have front seat.

    another idea would be some kind of charting / report tools for vendor to view, like where do their customer came from (if registration requires their address), entrance time for party (who always comes early, if this is a repeated / regular event)

    0 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Group/team booking

    Booking for a group of people

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  薛良斌 responded

    目前票券功能已經可以購買多張票券了噢 :)

  8. 訂閱主辦單位:有新活動時EMAIL通知我

    訂閱主辦單位:有新活動開啟時通知我

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. 須改進

    已經付款了系統顯示未付款 所以沒有取票號碼拿不到票

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  薛良斌 responded

    您好,

    非常抱歉,因為今天全家 Famiport 的資料並沒有即時傳入,所以我們直到剛剛系統自動對帳才發現此一問題。我們已經確認交易成立,並且寄送了信件給您。

    我們會再與 Famiport 確認狀況,避免後續還有此一情況發生。

    如果您有任何其他問題,歡迎與我們聯繫。

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