KKTIX 功能與服務建議

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每一點建議請獨立一篇發文,以方便大家討論唷。

(客服相關問題將轉交客服處理並直接關閉,敬請見諒)

  1. 不同票種的報名表單需填寫欄位可以不一樣

    因舉辦會議不同票種會需要不同的認證方式,希望可以針對不同票種能有不同的報名表單

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    0 comments  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
  2. 團購訂票

    團購訂票功能

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  3. 一般票證上可以註記學生也是一般票

    可以顯示一下若是學生要購買哪一種,謝謝

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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  4. 訂單管理優化

    1.提供系列套票或連續購票優惠設定(現行邀請碼優惠難以使用,徒增困擾)
    2.可以區分訂單票種的列表
    3.改善訂單表單下載(excel檔下載是亂碼)
    4.指定寄信功能增加寄送附件或html

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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  6. 基本資料

    可修改基本資料

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  7. 請問如果搶票有問題驗證可以事先告知嗎?

    希望搶票時有問題驗證可以事先告知,且希望可以有實名座位的部分謝謝

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  8. 1 vote
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  9. 1 vote
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  10. 車票取消可以設定單一位置取消而不是全都取消

    電子票券的取消可以設定取消1個位置嗎?謝謝。

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  11. 客服人員沒有服務態度

    手機壞了,無發使用憑證Qrcode,詢問如果換手機憑證Qrcode是否還可以再認證使用,客服人員回達跟機器人ㄧ樣,我在想剛剛是在跟機器人對話嗎?客服人員沒有教育,是公司的責任,如果對自己工作沒有基本的服務態度,公司也是這樣放任,身為消費者的我們也是有選擇的權利,公司要設立這樣意見反映平台,也要去看消費者反應情形而不是放任不管,相信這間公司ㄧ定不能長久經營

    1 vote
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  12. 請為每個報名人輸入獨立之身分證字號

    真的是很笨的功能,一筆訂單同一人要看兩個演唱會,輸入第二天演唱會時卻出現這種顯示,要分兩筆才行,麻煩又爛的的功能

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  13. VOIP Engineer

    The modern world is hinged on internet and telecommunication connectivity. We cannot imagine a world without the internet or telephone/cellphone connections, primarily because most of our daily business is based on connecting with people living hundreds and thousands of miles away
    https://www.fieldengineer.com/c1/deployment-of-polycom-voip-phones

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    6 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
  14. 疫情

    請問26號梁靜茹的演唱會,會因為疫情而取消嗎

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  15. 你好! 我早前訂購 GOT7 2020 WORLD TOUR〝KEEP SPINNING〞IN TAIPEI

    你好!
    我早前訂購
    GOT7 2020 WORLD TOUR〝KEEP SPINNING〞IN TAIPEI,得知貴公司已經完成退款,但我還未收到相關款項,煩請幫忙跟進安排

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  16. 1 vote
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  17. 1 vote
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  18. 刪除帳號

    您好 是否能幫我刪掉
    Jack900303@gmail.com這個帳號
    因為原先已有註冊另一個帳號
    不小心又重辦一個
    所以此帳號沒有使用

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  19. 實體票退票郵寄

    郵局有其上班時間, 週日又多休息, 能否開放退票可以採7-11黑貓or全家宅配通方式. 他們也是要親簽(類似掛號), 又24小時有服務. 謝謝

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  20. 客服人員專業度,連自家公司APP都搞不清楚

    當初未註冊先購票,系統顯示會寄件至填寫資料的信箱
    結果購票完,付款後根本沒出現電子票卷 QRcode
    系統也沒寄件到信箱
    下載app使用臉書連結,電話驗證後,才發現要用跟當初同一個信箱
    致電客服 反而質疑為什麼要辦那麼多帳號?
    又說 公司APP不能使用臉書登入?
    那我看到是啥?
    那位客服小姐,本人現在將APP截圖貼在這,記得好好學習啊!

    1 vote
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