KKTIX 功能與服務建議

KKTIX 在產品功能、服務上有任何建議?歡迎幫助我們讓 KKTIX 更加完善;
每一點建議請獨立一篇發文,以方便大家討論唷。

(客服相關問題將轉交客服處理並直接關閉,敬請見諒)

  1. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  薛良斌 responded

    您好,

    報名完成的頁面跟信件上都有 QRCode,您只要列印出來,帶到現場即可喔。

  2. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  4. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. 垃圾邮件

    垃圾邮件太多啦!!!

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  6. 49/50 無法參加活動的問題

    您好,今日點選一個 GDG Taipei #19 - 我與 womany 的 GA 實戰 的活動,畫面上顯示的是 49/50,明明還有一個名額為什麼不能參加活動呢?
    是 bug 嗎?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  薛良斌 responded

    您好,這是因為有最後一個報名人在報名流程,但是尚未完成的關係喔。

  7. 使用新版reCaptcha

    採用新版reCaptcha

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Wing responded

    您好,KKTIX已採用新版reCAPTCHA,謝謝您的建議,我們會繼續努力提供更好的服務。

  8. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  薛良斌 responded

    您好,如果主辦單位沒有開放此付款選項的話,就不會出現喔。活動其他相關問題請洽主辦單位 :)

  10. (急)Hello 任時完亞洲粉絲見面會巡演-台北站 要如何退票?

    活動開始前 3 日內(不含活動當日)不接受退票 - 所以今天是在可以退票的限期內,然後看到這活動是委託KKTIX代為處理退票退款事宜

    但按取消訂單時說無法自行取消訂單

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. 演唱會購票

    應該要設問題機制購買,這樣一對票都被黃牛搶走了

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  12. 匯出簽到情況

    請問可以於活動結束後匯出簽到簿嗎?(包括簽到情況)

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  薛良斌 responded

    您好,

    在簽到結束後(或是任何時間!),在報名人列表下方選擇匯出 Excel / CSV,裡面就會包含簽到的狀況喔! :)

  13. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    completed  ·  0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  薛良斌 responded

    您好,

    如果您說的是 MJ116 的演唱會的話,需要是 KKBOX 付費會員才能購票喔 :)

  16. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  17. 哈囉

    你好我想取票可是我不想領電子票 我想領一般的票卷像去IBON取票那總 我已經繳完費 該從哪德序號

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  薛良斌 responded

    您好,如果您的活動只有採用電子票券,就不會有 ibon 取票的選項喔。

  18. 請問寄信給所有報名人的信件發送處理時間為多長?

    約莫於18:20發送給所有報名人(約60人)的通知信件,過了一個小時,還是沒有人收到,可是只寄給一個人的信件卻很快就收到了
    請問信件的處理時間大約為多長呢?
    因為是重要信件所以有點擔心,想詢問一下

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. 想知道我的活動頁面有多少瀏覽量?

    我是主辦單位,想知道我建立的活動有多少人瀏覽?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    組織可以設定自己的 Google Analytics 來知道此事。有另外在考慮這件事情是否該整合到活動主控台。

  20. 從報名頁面登入時,能保留在原本的報名頁面嗎?

    登入後會跳到你們的首頁,有時忘了活動的關鍵字,又要從頭找起很困擾。

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    這個應該一直都是這樣,如果有所失誤再麻煩寄信給客服我們看看出了什麼問題。

  • Don't see your idea?

KKTIX 功能與服務建議

Categories

Feedback and Knowledge Base