KKTIX 功能與服務建議

KKTIX 在產品功能、服務上有任何建議?歡迎幫助我們讓 KKTIX 更加完善;
每一點建議請獨立一篇發文,以方便大家討論唷。

(客服相關問題將轉交客服處理並直接關閉,敬請見諒)

  1. 已達購票上限還是可以開放看到售票情況

    建議購票後還是可以看到現在售票的狀況
    不然有朋友想看,我們只能看到已達購票上限
    也不能跟他說要買哪裡比較好

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  2. 客服

    提供問答記錄

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
  3. B2C訊息

    管理員可以直接對報名者發送facebook message 或 LINE

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. 陳昇 & 新寶島康樂隊 2021 春酒演唱會

    2/19-12點前就在電腦前準備 12點只有看到暫無票卷 主辦單位 你在開玩笑嗎 浪費昇迷的時間 乎巄大家 生氣

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  5. 是否有更多版型可選擇

    需要更美的版型

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
  6. 超商繳費

    延長繳費時間

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  7. 再見梵谷高雄場會展出嗎?若否,如何退票(全家拿取)?客服都無人接聽

    再見梵谷高雄場會展出嗎?若否,如何退票(全家拿取)?客服都無人接聽

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  8. 2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
  9. 今日新增的活動

    提供列出今日新增活動的功能

    現在活動越辦越多

    找個活動都要掃過一遍才能知道今天有多什麼活動 真的很不方便

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
  10. 在台灣是否能購買海外票以及如何取票

    在台灣是否能購買海外票以及如何取票

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  11. 購買多場次能有自動折扣功能

    讓同一單位不同場次的票卷可以以一個優惠價一起購買

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
  12. 2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  13. 檔案上傳功能有待改進

    關於報名資料上傳的功能有待改進:
    1.表單無法設定上傳檔案格式,以在第一時間就把上傳錯誤檔案的報名者先擋下來
    2.無法打包下載,只能一個個下載
    3.上傳之後,中文的檔名都消失,下載之後還要一個個改檔名,才知道是哪個觀眾上傳的

    尤其2和3,讓行政處理上多花了非常多時間,沒有比直接讓報名者寄email過來方便到哪去,但最初是因為這個功能才選擇kktix的,希望能加以改進。

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
  14. 訂單管理優化

    1.提供系列套票或連續購票優惠設定(現行邀請碼優惠難以使用,徒增困擾)
    2.可以區分訂單票種的列表
    3.改善訂單表單下載(excel檔下載是亂碼)
    4.指定寄信功能增加寄送附件或html

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  15. 可以有更清楚的選擇性

    買票的時候,介面有點不詳細。

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
    Po-chiang Chao responded

    可能要多描述或者舉例一下:例如是哪裡不清楚呢?

  16. 官方樣板 / 樣板分享

    提供票種、活動樣板方便快速建立活動。

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
  17. 團購訂票

    團購訂票功能

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
  18. Spam

    不合理的活動日期,影響搜尋排序

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
  19. 一般票證上可以註記學生也是一般票

    可以顯示一下若是學生要購買哪一種,謝謝

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

KKTIX 功能與服務建議

Categories

Feedback and Knowledge Base