KKTIX 功能與服務建議

KKTIX 在產品功能、服務上有任何建議?歡迎幫助我們讓 KKTIX 更加完善;
每一點建議請獨立一篇發文,以方便大家討論唷。

(客服相關問題將轉交客服處理並直接關閉,敬請見諒)

  1. 能加個程式來防搶票機器人嗎

    每次搶票都沒辦法登進去 讓真正想聽演唱會的粉絲根本沒辦法買票

    5 votes
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    0 comments  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    目前確實已有一些機制處理,恕無法在此描述細節,期待真正想參加的人都買得到票

  2. 補位通知

    當報名額滿使,使用者可以選擇是否要追蹤有沒有人退訂,以便有空位時報名。

    5 votes
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    completed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. 5 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  薛良斌 responded

    組織頁面已經加上 RSS 功能了喔。我們也有其他進一步的提醒功能在進行中 :)

  4. 帳號刪除

    帳號刪除

    您好 請問是否能幫我刪掉linstar_4067@hotmail.com 謝謝

    這個帳號已無使用

    謝謝

    4 votes
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  5. 未結帳之訂單

    未結帳的訂單能否新增"取消"鍵?

    4 votes
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    1 comment  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  6. 4 votes
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  7. 你好

    你好我有訂單成功可是都沒收到信箱

    4 votes
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  8. 3 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  薛良斌 responded

    您好,我們可以接受 VISA 信用卡,所以郵政 VISA 可以使用喔 :)

  9. 提供電話連絡窗口

    希望能提供一個電話窗口讓我們可以不必透過冰冷的EMAIL留言方式進行溝通。

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    這個有耶,麻煩請看活動頁上的說明。
    (活動如果有排電話客服,會寫在上面)

  10. 簽到簿顯示報名人附註 note

    1. 主辦單位主動輸入與修改報名人
    2. 報名人附註note可以選擇在簽到簿上顯示出來(我們可以助計這個人還需要補繳多少錢等等資訊)
    3 votes
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    completed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. 請問

    請問票卡付款完後可再改樣式?

    3 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  12. 3 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  13. 希望活動日期的後面加註星期幾

    希望活動日期的後面加註星期幾

    3 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  14. transfer ticket

    As a foreigner, I did purchased my ticket by may credit car. How can I transfer my ticket?...I donot want to lose all money..

    3 votes
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    1 comment  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  15. 可以在填資料頁或是選位置時,可以加上返回提醒嗎?

    可以在填資料頁時,可以加上返回提醒嗎?剛剛不小心按到返回鍵,居然直接退出,搶到的前排座位就直接消失,我都已經在填資料了,火超大…

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    現在在填資料時如果按下瀏覽器回到上一頁,應該已經有提醒了耶
    http://imgur.com/a/SgCoh
    (而且這是很早之前就做了的)

    或許要麻煩寫信給客服附上相關資訊(何時買哪一場、瀏覽器跟作業系統)

  16. 關於站票的序號

    希望以後純站票的序號能改採用點到票的先後順序來排,而非以結帳成功的順序,畢竟給10分鐘不就是要讓人好好選擇付款方式及填寫資料用的嗎?如果要比結帳速度那不如直接廢掉信用卡結帳算了,個人覺得目前這樣有失公平,謝謝。

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. 3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  薛良斌 responded

    您好 :)

    已領取電子票券,無法換成 ibon 紙本票券喔!

    如需換票須請您退票重買並重新選擇取票方式(現在僅能購買預售票券,已無法購買早鳥票券),退票將會收取 10 % 手續費用。

    如有其他問題或建議請再與我們聯繫,謝謝您。

  18. 忘記記下我的領票序號怎麼辦?

    我線上刷卡購票,總共刷了兩筆金額,卻忘記記下第一筆購票序號,該怎麼辦?有什麼方法可以找回第一筆購票續號嗎?
    刷卡本人 XXX 電話是XXXXXXXXXX 第一筆訂單資訊是#XXXXXXXX

    3 votes
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    completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. 3 votes
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊,以便客服人員協助您。此處為功能建議區,為了聚焦我們將關閉此問題,還請海涵。

  20. 2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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