KKTIX 功能與服務建議

KKTIX 在產品功能、服務上有任何建議?歡迎幫助我們讓 KKTIX 更加完善;
每一點建議請獨立一篇發文,以方便大家討論唷。

(客服相關問題將轉交客服處理並直接關閉,敬請見諒)

  1. 修改訂單內容

    明明說能修改訂單內容卻找不到哪裡能修改
    照者程序走也看不到

    4 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  2. 清票時間

    清票時間可以統一公布嗎

    21 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Po-chiang Chao responded

    目前 KKTIX 沒有統一的清票時間,隨時有人退票則隨時釋出。由於 KKTIX 上的活動不僅只有演唱會,尚有各式不同活動,需求多樣,是否加入此機制還待討論,請海涵。

  3. 選票區塊

    可以不只選擇票價而是可以分門別類地選出相同價位的區塊

    7 votes
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    2 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  4. 付款頁面增加顯示項目

    希望購票付款前,能一併顯示其他已下訂的活動(當日),
    避免uset買到同時段的活動,無法分身只能轉售或退票

    1 vote
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  5. 電子票券列印希望能增加的功能

    1.多訂單合併列印
    2.只印出電子票券區塊(不用含訂單資料)
    對於不會用手機的老人家來說,還是要印實體票比較方便

    7 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Po-chiang Chao responded

    訂單資料可能還是會有需要,因為許多時候非演唱會類型的主辦單位會依據這些資料查詢。如果是站在「節約紙張」或「資訊較清楚」的立場則可以理解,也能試著往那樣的方向設計。

  6. 可以有更清楚的選擇性

    買票的時候,介面有點不詳細。

    1 vote
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
    Po-chiang Chao responded

    可能要多描述或者舉例一下:例如是哪裡不清楚呢?

  7. 官方樣板 / 樣板分享

    提供票種、活動樣板方便快速建立活動。

    1 vote
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    under review  ·  0 comments  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
  8. 是否有更多版型可選擇

    需要更美的版型

    3 votes
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    under review  ·  0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
  9. 7 votes
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    under review  ·  0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  10. Spam

    不合理的活動日期,影響搜尋排序

    1 vote
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
  11. 黑名單

    黑名單功能

    5 votes
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    1 comment  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
    Po-chiang Chao responded

    目前您可以用「購票資格」來限制只有特定人能夠買票,但這不太是「黑名單」這種概念,如果您有進一步的使用情境,歡迎提供

  12. 今日新增的活動

    提供列出今日新增活動的功能

    現在活動越辦越多

    找個活動都要掃過一遍才能知道今天有多什麼活動 真的很不方便

    2 votes
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
  13. 檔案上傳功能有待改進

    關於報名資料上傳的功能有待改進:
    1.表單無法設定上傳檔案格式,以在第一時間就把上傳錯誤檔案的報名者先擋下來
    2.無法打包下載,只能一個個下載
    3.上傳之後,中文的檔名都消失,下載之後還要一個個改檔名,才知道是哪個觀眾上傳的

    尤其2和3,讓行政處理上多花了非常多時間,沒有比直接讓報名者寄email過來方便到哪去,但最初是因為這個功能才選擇kktix的,希望能加以改進。

    2 votes
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    under review  ·  0 comments  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
  14. 0 votes
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    0 comments  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
  15. 25 votes
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    3 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Po-chiang Chao responded

    研究中,感恩回饋 :)

    是說 Apple Wallet 其實也包含各種不同層級的東西,您希望的是電子票券可以整合入 Wallet,還是要連同付款的部分都用 Apple Pay,或者結合 Wallet 會員卡相關的功能呢?

    感謝!

  16. 售票序號數字應以累加方式釋票

    大部分演唱會之站席:依序號排隊入場,過號請依工作人員指示入場。不過今天幫人買票的時候發現每次重整序號差異很大(差幾百都有),還可能買到超前面的序號!?估計是直接補釋票的位置。這情況是否對準時搶票的消費者有失公平?希望貴公司能和工程師討論改善這個問題,祝福你們的系統越來越好~

    20 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
    Po-chiang Chao responded

    這邊其實有多種考量,確實您說的狀況可能會發生,但有時為了整隊、主辦單位反而會「希望」讓後面買的人自動補到前面退的位子。

    目前系統其實兩種都可以,只是可能還有一些眉角要處理,讓主辦單位選擇自動補上會比較方便。

  17. 可以增加賣票前通知的功能嗎

    希望可以增加在開始賣票前可以通知的功能

    42 votes
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    under review  ·  4 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  18. 整合 FB 朋友自動分群

    想要令報名的朋友透過 Facebook 登入後,由我的朋友圈來自動分群

    可以應用在:報名婚禮時,可以幫忙自動依照我的朋友圈來分桌次等等

    具體支持者在此:https://www.facebook.com/zhu.s.li/posts/10153693685823609?comment_id=10153693869733609&notif_t=comment_mention

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. 興趣組織活動追蹤功能

    新增組織活動的追蹤功能, 像是參加過的活動, 若該組織有新活動推出時, 可以第一時間接獲通知.

    11 votes
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    4 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
    started  ·  Po-chiang Chao responded

    iOS / Android App 版「關注活動」即將推出,其他功能規劃中

  20. Google calendar event 的時間表示

    對於多日的活動, 譬如 9月1,2日兩天, 上午九點到下午六點的活動,
    google calendar event import 之後, 會表示成
    9月1日上午九點開始, 一直到2日下午六點結束.
    其中包括了9月1日下午六點到2日上午九點的時間(但實際上不包含).

    希望能改成 repeat event,
    9月1日開始, repeat 兩次, 每次都是上午九點到下午六點

    5 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    Po-chiang Chao responded

    可能不是 Repeat event, 這個問題我們也有點傷腦筋,特別是針對展覽類型長達數個月的活動(這時用 repeat event 好像就不太合理了)

    歡迎再跟我們多討論可行方式

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