KKTIX 功能與服務建議

KKTIX 在產品功能、服務上有任何建議?歡迎幫助我們讓 KKTIX 更加完善;
每一點建議請獨立一篇發文,以方便大家討論唷。

(客服相關問題將轉交客服處理並直接關閉,敬請見諒)

  1. 已購買的票可以換座位嗎

    已購買的票可以換座位嗎?

    4 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  2. 改善搜尋功能

    拜託請把搜尋功能好好改善,每次用關鍵字搜尋活動有八成不是我想要的

    6 votes
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  3. 網路上的黃牛票有辦法檢舉嗎?

    能不能加個身份驗證機制之類的
    或是票卷記名 一票一名
    不然黃牛太猖狂了
    800的票居然1萬賣
    就算賣不出去也沒有差
    只要有賣到一張就夠了

    14 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  4. 團購訂票

    團購訂票功能

    1 vote
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    0 comments  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
  5. 退票

    您好
    我已購買BII演唱會門票
    但發現有位子更好的區域
    請問可否直接在線上做換票補差價的動作呢?
    因為我看系統上表示
    退票最晚要在購票的三天內
    我可能趕不及退票的時間

    8 votes
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    1 comment  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  6. 退票

    請問未收到實體票券之前,申請退票是不是只要先寄出退票申請書?

    22 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  7. 全家繳費

    線上搶購也能去全家使用代碼繳費再直接取票

    6 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  8. 6 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  9. 付款方式

    多增加一些付款方式

    13 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  10. 超商繳費

    延長繳費時間

    4 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  11. 超商繳費

    延長繳費時間

    2 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  12. 收不到驗證信

    收不到驗證信啦 浪費時間

    378 votes
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    94 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  13. 實體票券退款主動通知客戶

    申請實體票券退款,能否請貴公司收到掛號之後主動通知客戶,任何形式都可以,保障貴公司免於糾紛,也保障消費者的權益

    87 votes
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    under review  ·  0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  14. 不同票種的報名表單需填寫欄位可以不一樣

    因舉辦會議不同票種會需要不同的認證方式,希望可以針對不同票種能有不同的報名表單

    1 vote
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    0 comments  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
  15. 寄票準時

    寄票準時一點

    5 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  16. 簡訊取票

    希望增設簡訊取票,有些人不喜歡下載APP,信箱又常收不到,所以如果能用簡訊取票就更方便了

    4 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  17. 退票

    退票應該不需要再寄紙本浪費時間浪費錢,作業時間又慢

    41 votes
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    1 comment  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  18. APP「查詢活動」、「搜尋組織」及「取消功能」

    1.APP活動搜尋只能顯示10筆(離活動開始時間越遠的開始顯示),造成近期的活動都找不到。

    2.建議APP增加搜尋組織的功能,可以將組織加入收藏中,這樣可以隨時查詢組織是否有舉辦活動。

    3.建議APP增加取消功能,不然還要上網頁版取消,不太方便。

    10 votes
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  19. 票卷顯示日期

    我用Famiport買了 4/7預售單日票 ,但票卷顯示的日期為4/6(附件左邊紅框),但票根又顯示4/7(附件中間與右邊紅框處),請問這樣是要看哪一天的演出?

    1 vote
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
  20. 黑名單機制

    有些人經常性報名參加免費活動,卻沒來。為了避免這種情形發生,建議增加黑名單機制。可分為以下兩種:(1)可設定於該組織舉辦的活動中,N次未簽到,列為黑名單N天(或永久),限期內不得報名該組織的活動。(2)活動完成後,組織可至簽到簿查核簽到時間,未簽到者,可手動加入黑名單。

    組織設定內,應有地方可查詢黑名單,必要時可手動解鎖黑名單。

    P.S.黑名單機制亦可將黃牛的帳號列入黑名單。

    9 votes
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    0 comments  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
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