KKTIX 功能與服務建議

KKTIX 在產品功能、服務上有任何建議?歡迎幫助我們讓 KKTIX 更加完善;
每一點建議請獨立一篇發文,以方便大家討論唷。

(客服相關問題將轉交客服處理並直接關閉,敬請見諒)

  1. 1 vote
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    0 comments  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
  2. 請新增取消訂單功能

    在訂單尚未付款的情況之下,無法做任何取消訂單的動作,只能慢慢等系統設定付款時間截止,系統才能夠刪除此票券,所以每當在售票時第一時間都買不到想要到票券,因為有太多票在尚未付款的情況下被鎖定住,希望可以新增取消訂單的選項,讓真的不需要票券的人可以點選取消該訂單。

    26 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  3. 4 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  4. 退票問題

    請幫忙跟進一下我的事情
    已經由一月一直到目前為止
    我還沒有收到我的退款
    發電郵到你們support的地址
    有時好快回覆 有時等二三天都沒有回覆
    其實你們想怎樣
    我還有等多久 ..... 😡

    0 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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    0 comments  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
  6. 10 votes
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    2 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  7. 已達購票上限還是可以開放看到售票情況

    建議購票後還是可以看到現在售票的狀況
    不然有朋友想看,我們只能看到已達購票上限
    也不能跟他說要買哪裡比較好

    3 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  8. 客服

    提供問答記錄

    3 votes
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
  9. 2 votes
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    0 comments  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
  10. 請問如果搶票有問題驗證可以事先告知嗎?

    希望搶票時有問題驗證可以事先告知,且希望可以有實名座位的部分謝謝

    1 vote
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  11. 合併訂單

    能否講不同訂單合併

    5 votes
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    1 comment  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
  12. 客服服務時間延長啦 延後到晚上九點!!!!!

    要不晚上有遇到問題,找不到人可以幫忙

    9 votes
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
  13. 基本資料

    可修改基本資料

    1 vote
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
  14. 增加刪除活動功能

    刪除設定錯誤活動!這個真的很重要~有時候活動設定好以後,突然要做大規模的變動,改內容太麻煩,不如重做,但是舊的訂單無法刪除,畫面變成異常混亂!希望能增加刪除活動的功能!

    7 votes
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  15. 在台灣是否能購買海外票以及如何取票

    在台灣是否能購買海外票以及如何取票

    2 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  16. 購買多場次能有自動折扣功能

    讓同一單位不同場次的票卷可以以一個優惠價一起購買

    2 votes
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    0 comments  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  18. 訂單管理優化

    1.提供系列套票或連續購票優惠設定(現行邀請碼優惠難以使用,徒增困擾)
    2.可以區分訂單票種的列表
    3.改善訂單表單下載(excel檔下載是亂碼)
    4.指定寄信功能增加寄送附件或html

    1 vote
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  19. 如果有人報名時,可以mail通知主辦單位

    您好,希望可以增加,如果有人訂票時,能寄送mail給主辦單位的功能,謝謝^^

    5 votes
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
  20. 一般票證上可以註記學生也是一般票

    可以顯示一下若是學生要購買哪一種,謝謝

    1 vote
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