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109 results found

  1. 可以在填資料頁或是選位置時，可以加上返回提醒嗎？

    可以在填資料頁時，可以加上返回提醒嗎？剛剛不小心按到返回鍵，居然直接退出，搶到的前排座位就直接消失，我都已經在填資料了，火超大…

    3 votes
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    completed  ·  Po-chiang Chao responded

    現在在填資料時如果按下瀏覽器回到上一頁，應該已經有提醒了耶
    http://imgur.com/a/SgCoh
    （而且這是很早之前就做了的）

    或許要麻煩寫信給客服附上相關資訊（何時買哪一場、瀏覽器跟作業系統）

  2. 組織公開活動列表的 API 是否可以使用 https？

    目前組織頁面的網域是 kktix.cc，沒有使用 https。

    6 votes
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  3. 想知道我的活動頁面有多少瀏覽量?

    我是主辦單位，想知道我建立的活動有多少人瀏覽?

    1 vote
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    completed  ·  Po-chiang Chao responded

    組織可以設定自己的 Google Analytics 來知道此事。有另外在考慮這件事情是否該整合到活動主控台。

  4. 從報名頁面登入時，能保留在原本的報名頁面嗎？

    登入後會跳到你們的首頁，有時忘了活動的關鍵字，又要從頭找起很困擾。

    1 vote
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    completed  ·  Po-chiang Chao responded

    這個應該一直都是這樣，如果有所失誤再麻煩寄信給客服我們看看出了什麼問題。

  5. 虛擬票券序號

    希望虛擬票券的序號除了寄到私人信箱外，也可以在KKTIX站內直接查詢（或是建立一個站內信箱），以防有些信箱收不到kktix的信（例如：Yahoo，連垃圾信件匣都翻不到信。）

    2 votes
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    completed  ·  Po-chiang Chao responded

    其實一直都可以喔，查詢自己的報名資料上，如果主辦單位有開序號功能，就會顯示序號。

  6. 關於站票的序號

    希望以後純站票的序號能改採用點到票的先後順序來排，而非以結帳成功的順序，畢竟給10分鐘不就是要讓人好好選擇付款方式及填寫資料用的嗎？如果要比結帳速度那不如直接廢掉信用卡結帳算了，個人覺得目前這樣有失公平，謝謝。

    3 votes
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  7. 提供電話連絡窗口

    希望能提供一個電話窗口讓我們可以不必透過冰冷的EMAIL留言方式進行溝通。

    3 votes
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    completed  ·  Po-chiang Chao responded

    這個有耶，麻煩請看活動頁上的說明。
    （活動如果有排電話客服，會寫在上面）

  8. 已繳費如何取票

    1 vote
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    completed  ·  薛良斌 responded

    您好，這是公開版面。若您訂單有任何問題，請來信到 support@kktix.com，告知我們您的訂單編號 & 訂購資料，以便我們協助查詢喔。

  9. 能夠向江蕙的經紀公司自薦售票平台嗎?

    能夠向江蕙的經紀公司自薦售票平台嗎?

    146 votes
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    21 comments  ·  Admin →
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  10. 請問魔力紅KKBOX購票，可以用郵政VISA付款嗎?

    3 votes
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    completed  ·  薛良斌 responded

    您好，我們可以接受 VISA 信用卡，所以郵政 VISA 可以使用喔 :)

  11. 月租型會員在這次魔力紅售票系統中算不算「正式會員」？也能買票嗎？

    月租型會員算不算正式會員？

    1 vote
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    completed  ·  薛良斌 responded

    您好，只要有付費就是 KKBOX 的正式會員喔。請記得用 KKBOX 帳號登入，才能購買 KKBOX 正式會員限定的優惠票種。如果您已經有帳號了，請記得將您的 KKBOX 帳號綁定到您原本的帳號下喔 :)

  12. 匯出簽到情況

    請問可以於活動結束後匯出簽到簿嗎？（包括簽到情況）

    1 vote
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    completed  ·  薛良斌 responded

    您好，

    在簽到結束後（或是任何時間！），在報名人列表下方選擇匯出 Excel / CSV，裡面就會包含簽到的狀況喔！ :)

  13. 剩餘票數英文錯誤

    "Tickets 6 left"

    2 votes
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  14. 報名成員的顯示方式在沒有任何人公開顯示參加時會怪怪的

    例如 http://kktix.kktix.cc/events/catcatrevenge
    最下面，當沒有任何人公開顯示他參加這個活動時會變成「2 報名人...以及其他 2 人」，這樣會讓人以為總共有 4 個人!?

    2 votes
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  15. （急）Hello 任時完亞洲粉絲見面會巡演-台北站 要如何退票?

    活動開始前 3 日內（不含活動當日）不接受退票 - 所以今天是在可以退票的限期內，然後看到這活動是委託KKTIX代為處理退票退款事宜

    但按取消訂單時說無法自行取消訂單

    1 vote
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  16. 請問為何沒有ATM轉帳的選項 ? http://miniasp.kktix.cc/events/csharp-linq-crash-course-3

    1 vote
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    completed  ·  薛良斌 responded

    您好，如果主辦單位沒有開放此付款選項的話，就不會出現喔。活動其他相關問題請洽主辦單位 :)

  17. 49/50 無法參加活動的問題

    您好，今日點選一個 GDG Taipei #19 - 我與 womany 的 GA 實戰 的活動，畫面上顯示的是 49/50，明明還有一個名額為什麼不能參加活動呢？
    是 bug 嗎？

    1 vote
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    completed  ·  薛良斌 responded

    您好，這是因為有最後一個報名人在報名流程，但是尚未完成的關係喔。

  18. 請問目前官網是否沒有運行？

    請問目前官網是否沒有運行？

    1 vote
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    completed  ·  薛良斌 responded

    您好，

    官網中午是正常的，請問您有遇到什麼操作問題嗎？

  19. 使用新版reCaptcha

    採用新版reCaptcha

    1 vote
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    completed  ·  Wing responded

    您好，KKTIX已採用新版reCAPTCHA，謝謝您的建議，我們會繼續努力提供更好的服務。

  20. 功能開發的先後順序～建議顯示參與數先

    這兩個如果優先順序的話，
    建議參加人數顯示優先吧～
    對於活動參與會有迫切感～！

    沒人參加做什麼問券都是多餘的！

    1 vote
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    completed  ·  薛良斌 responded

    您好，如果主辦單位沒有特別隱藏人數的話，頁面上就會顯示喔

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