KKTIX 功能與服務建議

KKTIX 在產品功能、服務上有任何建議?歡迎幫助我們讓 KKTIX 更加完善;
每一點建議請獨立一篇發文,以方便大家討論唷。

(客服相關問題將轉交客服處理並直接關閉,敬請見諒)

  1. 全家繳費

    線上搶購也能去全家使用代碼繳費再直接取票

    6 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  2. 修改訂單內容

    明明說能修改訂單內容卻找不到哪裡能修改
    照者程序走也看不到

    4 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  3. 付款方式

    多增加一些付款方式

    13 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  4. 清票時間

    清票時間可以統一公布嗎

    21 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Po-chiang Chao responded

    目前 KKTIX 沒有統一的清票時間,隨時有人退票則隨時釋出。由於 KKTIX 上的活動不僅只有演唱會,尚有各式不同活動,需求多樣,是否加入此機制還待討論,請海涵。

  5. 已購買的票可以換座位嗎

    已購買的票可以換座位嗎?

    4 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  6. APP「查詢活動」、「搜尋組織」及「取消功能」

    1.APP活動搜尋只能顯示10筆(離活動開始時間越遠的開始顯示),造成近期的活動都找不到。

    2.建議APP增加搜尋組織的功能,可以將組織加入收藏中,這樣可以隨時查詢組織是否有舉辦活動。

    3.建議APP增加取消功能,不然還要上網頁版取消,不太方便。

    10 votes
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  7. 選票區塊

    可以不只選擇票價而是可以分門別類地選出相同價位的區塊

    7 votes
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    2 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  8. 寄票準時

    寄票準時一點

    5 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  9. 票卷顯示日期

    我用Famiport買了 4/7預售單日票 ,但票卷顯示的日期為4/6(附件左邊紅框),但票根又顯示4/7(附件中間與右邊紅框處),請問這樣是要看哪一天的演出?

    1 vote
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
  10. 電子票券列印希望能增加的功能

    1.多訂單合併列印
    2.只印出電子票券區塊(不用含訂單資料)
    對於不會用手機的老人家來說,還是要印實體票比較方便

    7 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Po-chiang Chao responded

    訂單資料可能還是會有需要,因為許多時候非演唱會類型的主辦單位會依據這些資料查詢。如果是站在「節約紙張」或「資訊較清楚」的立場則可以理解,也能試著往那樣的方向設計。

  11. Spam

    不合理的活動日期,影響搜尋排序

    1 vote
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
  12. 25 votes
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    3 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Po-chiang Chao responded

    研究中,感恩回饋 :)

    是說 Apple Wallet 其實也包含各種不同層級的東西,您希望的是電子票券可以整合入 Wallet,還是要連同付款的部分都用 Apple Pay,或者結合 Wallet 會員卡相關的功能呢?

    感謝!

  13. 可以增加賣票前通知的功能嗎

    希望可以增加在開始賣票前可以通知的功能

    42 votes
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    under review  ·  4 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  14. 售票序號數字應以累加方式釋票

    大部分演唱會之站席:依序號排隊入場,過號請依工作人員指示入場。不過今天幫人買票的時候發現每次重整序號差異很大(差幾百都有),還可能買到超前面的序號!?估計是直接補釋票的位置。這情況是否對準時搶票的消費者有失公平?希望貴公司能和工程師討論改善這個問題,祝福你們的系統越來越好~

    20 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
    Po-chiang Chao responded

    這邊其實有多種考量,確實您說的狀況可能會發生,但有時為了整隊、主辦單位反而會「希望」讓後面買的人自動補到前面退的位子。

    目前系統其實兩種都可以,只是可能還有一些眉角要處理,讓主辦單位選擇自動補上會比較方便。

  15. 興趣組織活動追蹤功能

    新增組織活動的追蹤功能, 像是參加過的活動, 若該組織有新活動推出時, 可以第一時間接獲通知.

    11 votes
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    4 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
    started  ·  Po-chiang Chao responded

    iOS / Android App 版「關注活動」即將推出,其他功能規劃中

  16. 由不同使用者建立起來的活動權限應該要分開

    如果一個組織很龐大,那每一個地區的活動都會有不同的主辦人,能否只讓該活動的主辦人看到該活動的參加者資料,而不是所有組織活動的參加者資料都能看到。

    13 votes
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    1 comment  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
  17. 請問要怎麼轉讓電子票券?

    當天無法前往活動現場,有朋友想去,但我又不能給他我的手機,遍尋不著轉讓電子票券的方式,還是要土法煉鋼把我票券的QRCODE畫面拍下來傳給他嗎?這樣可以進場嗎?

    71 votes
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    planned  ·  5 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  18. 可不可以另開hacker的分類?

    現在學習的分類也太廣泛了吧
    不能開個hacker的分類嗎
    每次看到有興趣的主題,都額滿了
    額滿不是因為在kktix看到,而是facebook社群看到
    而神奇的是,每天逛kktix卻沒看到社群的活動
    難道不能客製化顧客的需求,只看到有興趣的主題嗎

    7 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. 自訂「報名成功」的郵件通知範本

    目前在「通知信件」中只有「成功訂購通知」的郵件範本,若為付費課程,必須要到繳費才會發出郵件。我們的需求是希望能夠在使用者報名成功後,就立即發出郵件給報名活動的學員,告知他一些重要資訊,所以希望能增加「報名成功」的郵件範本,讓我們能夠編輯,並在學員報名後立即發出,謝謝。

    78 votes
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    under review  ·  2 comments  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
  20. 訂單管理優化

    1.提供系列套票或連續購票優惠設定(現行邀請碼優惠難以使用,徒增困擾)
    2.可以區分訂單票種的列表
    3.改善訂單表單下載(excel檔下載是亂碼)
    4.指定寄信功能增加寄送附件或html

    1 vote
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
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