109 results found

1. 假日增加客服

   一般來說我們購票都是在假日
   但是客服中心只有一到五上班我覺得有點不可思議
   通常有問題要問客服比較多是購票的問題
   但客服假日沒有上班所以我們常常求助無門
   沒有人可以給我們建議我們應該要怎麼做
   這點我覺得對購票的大眾們來說非常的困擾
   因為也不是每個人都能幸運的順利完成購票程序
   對我們來說客服真的是個不可或缺的存在
   請貴公司能列入考慮

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   completed  ·  Po-chiang Chao responded

   活動開賣的時候，即使是假日，其實也會視情況加派人力的。造成困擾非常抱歉，感謝建議，或許可以來信 support@kktix.com 告知無法聯繫客服的狀況供我們參考。

2. 你好、想購買活動的票、但是只有線上信用卡的繳費方式。請問還有其他的付費方式嗎？

   你好、想購買活動的票、但是只有線上信用卡的繳費方式。請問還有其他的付費方式嗎？

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   completed  ·  Po-chiang Chao responded

   平台的功能上其實一直都支援許多種付費方式，端看主辦單位是否開啟。

3. 訂閱主辦單位:有新活動時EMAIL通知我

   訂閱主辦單位:有新活動開啟時通知我

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   completed  ·  薛良斌 responded

   整併到 http://support.kktix.com/forums/229961-kktix-general-discussion/suggestions/6151084

4. 電子票券換成實體票券

   請問一下,我昨天有購買任家萱的唱談會,我選擇電子票券後,可以改回實體票券嗎?

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   completed  ·  薛良斌 responded

   您好，請寄信到 support@kktix.com，我們協助您處理喔

5. （急）ibon取票時間過了，可以怎麼方式取票？

   你好，ibon的取票時間過了，該如何取票

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6. 忘記記下我的領票序號怎麼辦？

   我線上刷卡購票，總共刷了兩筆金額，卻忘記記下第一筆購票序號，該怎麼辦？有什麼方法可以找回第一筆購票續號嗎？
   刷卡本人 XXX 電話是XXXXXXXXXX 第一筆訂單資訊是#XXXXXXXX

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7. 垃圾邮件

   垃圾邮件太多啦！！！

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   completed  ·  Po-chiang Chao responded

   還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊，以便客服人員協助您。此處為功能建議區，為了聚焦我們將關閉此問題，還請海涵。

8. 退票後多久會退款？
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   completed  ·  Po-chiang Chao responded

   還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊，以便客服人員協助您。此處為功能建議區，為了聚焦我們將關閉此問題，還請海涵。

9. 請問拿到電影票要到哪兒看？

   票要去哪看？

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   0 comments  ·  購票相關功能  ·  Delete…  ·  Admin →
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   completed  ·  Po-chiang Chao responded

   還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊，以便客服人員協助您。此處為功能建議區，為了聚焦我們將關閉此問題，還請海涵。

10. 许廷铿8月3号噶音乐会，票可以寄往内地吗
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    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊，以便客服人員協助您。此處為功能建議區，為了聚焦我們將關閉此問題，還請海涵。

11. 消除

    我想取消票證。
    我錯了。
    OrderID : #113720390
    你能取消它嗎？

    •  

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    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊，以便客服人員協助您。此處為功能建議區，為了聚焦我們將關閉此問題，還請海涵。

12. 隨便說說

    請找小風大人問

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    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊，以便客服人員協助您。此處為功能建議區，為了聚焦我們將關閉此問題，還請海涵。

13. JOHN LEGEND 的 DARKNESS AND LIGHT TOUR 還會在3月18日舉辦嗎？

    JOHN LEGEND 的 DARKNESS AND LIGHT TOUR 還會在3月18日舉辦嗎？

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    0 comments  ·  主辦單位功能  ·  Delete…  ·  Admin →
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    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊，以便客服人員協助您。此處為功能建議區，為了聚焦我們將關閉此問題，還請海涵。

14. 請問

    請問票卡付款完後可再改樣式?

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    completed  ·  Po-chiang Chao responded

    還請來信 support@kktix.com 說明狀況以及您的訂單資料或登入帳號等資訊，以便客服人員協助您。此處為功能建議區，為了聚焦我們將關閉此問題，還請海涵。

15. 演唱會購票

    應該要設問題機制購買，這樣一對票都被黃牛搶走了

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    completed  ·  Po-chiang Chao responded

    已有此機制，會視主辦單位需求開放，謝謝建議

16. 可以劃位

    劃位功能

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    completed  ·  Po-chiang Chao responded

    目前已有此項功能，受限於部分設定，暫時還無法讓自助上架的活動使用，如有需求請洽 contact@kktix.com

17. EXID演唱會 地圖標示地點

    EXID演唱會 地圖標示地點
    台大校門口
    而不是台大體育館真正的位置

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    0 comments  ·  KKTIX App / Manager  ·  Delete…  ·  Admin →
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    completed  ·  Po-chiang Chao responded

    會再加強對上架人員的說明

18. 自訂簽到簿

    希望簽到簿可挑選要簽到的報名者，分門別類的放入簽到簿，例如並不是每一位報名者都要領相同的禮物。目前的簽到簿只能一口氣放入所有報名者，其實用途不大。

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    completed  ·  Po-chiang Chao responded

    即將推出的 KKTIX Manager 2.0 版會可以讓你選擇要驗的票種 :D

19. 超商繳費

    希望上網搶票也可以提供超商繳費
    因為有些學生在ATM轉帳方面真的不是很方便
    謝謝你們

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    completed  ·  Po-chiang Chao responded

    已經有這個功能，但開放與否需要看主辦單位的意思

20. 希望活動日期的後面加註星期幾

    希望活動日期的後面加註星期幾

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    completed  ·  Po-chiang Chao responded

    已經實作，感謝建議。