KKTIX 功能與服務建議

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每一點建議請獨立一篇發文,以方便大家討論唷。

(客服相關問題將轉交客服處理並直接關閉,敬請見諒)

  1. 關於App 的登入方式讓我很疑惑

    建議App 可以和官網一樣有臉書的登入方式,以及忘記密碼的選項,這很基本的吧?

    網頁有的功能,在app上卻缺少這些功能,會讓使用者很疑惑到底要怎麼操作,然後還要到官方網站上使用這個忘記密碼的功能,才能重新設定密碼。

    105 votes
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    1 comment  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  2. how to fix avast high disk usage?

    Many of us have faced issues of how to fix avast high disk usage while using antivirus software installed in the system. While using the system, I was experiencing slowness while working with applications. I had Avast antivirus installed in the system. Reading information about the antivirus software, I understood that it consumes a higher percentage of disk usage.
    visit:https://www.flipupdates.com/how-to-fix-avast-high-disk-usage/

    1 vote
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  3. 如不建議用VPN,可以海外買票觀看嗎?

    如不建議用VPN的話,可以買票後在海外觀看嗎?

    1 vote
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  4. 客服人員專業度,連自家公司APP都搞不清楚

    當初未註冊先購票,系統顯示會寄件至填寫資料的信箱
    結果購票完,付款後根本沒出現電子票卷 QRcode
    系統也沒寄件到信箱
    下載app使用臉書連結,電話驗證後,才發現要用跟當初同一個信箱
    致電客服 反而質疑為什麼要辦那麼多帳號?
    又說 公司APP不能使用臉書登入?
    那我看到是啥?
    那位客服小姐,本人現在將APP截圖貼在這,記得好好學習啊!

    1 vote
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  6. 2 votes
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  7. 你好! 我早前訂購 GOT7 2020 WORLD TOUR〝KEEP SPINNING〞IN TAIPEI

    你好!
    我早前訂購
    GOT7 2020 WORLD TOUR〝KEEP SPINNING〞IN TAIPEI,得知貴公司已經完成退款,但我還未收到相關款項,煩請幫忙跟進安排

    1 vote
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  8. 收不到驗證信

    收不到驗證信啦 浪費時間

    378 votes
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    94 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  9. 10 votes
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    2 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  10. 車票取消可以設定單一位置取消而不是全都取消

    電子票券的取消可以設定取消1個位置嗎?謝謝。

    1 vote
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  11. 驗正成功 但用不到 買不到票

    驗正成功 但用不到 買不到票

    3 votes
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  12. 增加刪除活動功能

    刪除設定錯誤活動!這個真的很重要~有時候活動設定好以後,突然要做大規模的變動,改內容太麻煩,不如重做,但是舊的訂單無法刪除,畫面變成異常混亂!希望能增加刪除活動的功能!

    7 votes
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  13. APP「查詢活動」、「搜尋組織」及「取消功能」

    1.APP活動搜尋只能顯示10筆(離活動開始時間越遠的開始顯示),造成近期的活動都找不到。

    2.建議APP增加搜尋組織的功能,可以將組織加入收藏中,這樣可以隨時查詢組織是否有舉辦活動。

    3.建議APP增加取消功能,不然還要上網頁版取消,不太方便。

    10 votes
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  14. 25 votes
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    3 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Po-chiang Chao responded

    研究中,感恩回饋 :)

    是說 Apple Wallet 其實也包含各種不同層級的東西,您希望的是電子票券可以整合入 Wallet,還是要連同付款的部分都用 Apple Pay,或者結合 Wallet 會員卡相關的功能呢?

    感謝!

  15. 退票

    您好
    我已購買BII演唱會門票
    但發現有位子更好的區域
    請問可否直接在線上做換票補差價的動作呢?
    因為我看系統上表示
    退票最晚要在購票的三天內
    我可能趕不及退票的時間

    8 votes
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    1 comment  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  16. 改善搜尋功能

    拜託請把搜尋功能好好改善,每次用關鍵字搜尋活動有八成不是我想要的

    6 votes
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  17. 可以有更清楚的選擇性

    買票的時候,介面有點不詳細。

    1 vote
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
    Po-chiang Chao responded

    可能要多描述或者舉例一下:例如是哪裡不清楚呢?

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