KKTIX 功能與服務建議

KKTIX 在產品功能、服務上有任何建議?歡迎幫助我們讓 KKTIX 更加完善;
每一點建議請獨立一篇發文,以方便大家討論唷。

(客服相關問題將轉交客服處理並直接關閉,敬請見諒)

  1. 關於App 的登入方式讓我很疑惑

    建議App 可以和官網一樣有臉書的登入方式,以及忘記密碼的選項,這很基本的吧?

    網頁有的功能,在app上卻缺少這些功能,會讓使用者很疑惑到底要怎麼操作,然後還要到官方網站上使用這個忘記密碼的功能,才能重新設定密碼。

    99 votes
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    1 comment  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  2. 客服人員專業度,連自家公司APP都搞不清楚

    當初未註冊先購票,系統顯示會寄件至填寫資料的信箱
    結果購票完,付款後根本沒出現電子票卷 QRcode
    系統也沒寄件到信箱
    下載app使用臉書連結,電話驗證後,才發現要用跟當初同一個信箱
    致電客服 反而質疑為什麼要辦那麼多帳號?
    又說 公司APP不能使用臉書登入?
    那我看到是啥?
    那位客服小姐,本人現在將APP截圖貼在這,記得好好學習啊!

    1 vote
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  4. 2 votes
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  5. 你好! 我早前訂購 GOT7 2020 WORLD TOUR〝KEEP SPINNING〞IN TAIPEI

    你好!
    我早前訂購
    GOT7 2020 WORLD TOUR〝KEEP SPINNING〞IN TAIPEI,得知貴公司已經完成退款,但我還未收到相關款項,煩請幫忙跟進安排

    1 vote
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  6. 收不到驗證信

    收不到驗證信啦 浪費時間

    377 votes
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    94 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  7. 10 votes
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    2 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  8. 車票取消可以設定單一位置取消而不是全都取消

    電子票券的取消可以設定取消1個位置嗎?謝謝。

    1 vote
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  9. 驗正成功 但用不到 買不到票

    驗正成功 但用不到 買不到票

    3 votes
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  10. 增加刪除活動功能

    刪除設定錯誤活動!這個真的很重要~有時候活動設定好以後,突然要做大規模的變動,改內容太麻煩,不如重做,但是舊的訂單無法刪除,畫面變成異常混亂!希望能增加刪除活動的功能!

    7 votes
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  11. 25 votes
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    3 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Po-chiang Chao responded

    研究中,感恩回饋 :)

    是說 Apple Wallet 其實也包含各種不同層級的東西,您希望的是電子票券可以整合入 Wallet,還是要連同付款的部分都用 Apple Pay,或者結合 Wallet 會員卡相關的功能呢?

    感謝!

  12. 退票

    您好
    我已購買BII演唱會門票
    但發現有位子更好的區域
    請問可否直接在線上做換票補差價的動作呢?
    因為我看系統上表示
    退票最晚要在購票的三天內
    我可能趕不及退票的時間

    8 votes
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    1 comment  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  13. 改善搜尋功能

    拜託請把搜尋功能好好改善,每次用關鍵字搜尋活動有八成不是我想要的

    6 votes
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  14. APP「查詢活動」、「搜尋組織」及「取消功能」

    1.APP活動搜尋只能顯示10筆(離活動開始時間越遠的開始顯示),造成近期的活動都找不到。

    2.建議APP增加搜尋組織的功能,可以將組織加入收藏中,這樣可以隨時查詢組織是否有舉辦活動。

    3.建議APP增加取消功能,不然還要上網頁版取消,不太方便。

    9 votes
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  15. 可以有更清楚的選擇性

    買票的時候,介面有點不詳細。

    1 vote
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
    Po-chiang Chao responded

    可能要多描述或者舉例一下:例如是哪裡不清楚呢?

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