KKTIX 功能與服務建議

KKTIX 在產品功能、服務上有任何建議?歡迎幫助我們讓 KKTIX 更加完善;
每一點建議請獨立一篇發文,以方便大家討論唷。

(客服相關問題將轉交客服處理並直接關閉,敬請見諒)

  1. 請問如果搶票有問題驗證可以事先告知嗎?

    希望搶票時有問題驗證可以事先告知,且希望可以有實名座位的部分謝謝

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  2. 在台灣是否能購買海外票以及如何取票

    在台灣是否能購買海外票以及如何取票

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  4. 訂單管理優化

    1.提供系列套票或連續購票優惠設定(現行邀請碼優惠難以使用,徒增困擾)
    2.可以區分訂單票種的列表
    3.改善訂單表單下載(excel檔下載是亂碼)
    4.指定寄信功能增加寄送附件或html

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  5. 一般票證上可以註記學生也是一般票

    可以顯示一下若是學生要購買哪一種,謝謝

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  6. 已購買的票可以換座位嗎

    已購買的票可以換座位嗎?

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  7. 網路上的黃牛票有辦法檢舉嗎?

    能不能加個身份驗證機制之類的
    或是票卷記名 一票一名
    不然黃牛太猖狂了
    800的票居然1萬賣
    就算賣不出去也沒有差
    只要有賣到一張就夠了

    14 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  8. 退票

    請問未收到實體票券之前,申請退票是不是只要先寄出退票申請書?

    22 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  9. 全家繳費

    線上搶購也能去全家使用代碼繳費再直接取票

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  10. 6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  11. 付款方式

    多增加一些付款方式

    13 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  12. 超商繳費

    延長繳費時間

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  13. 超商繳費

    延長繳費時間

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  14. 實體票券退款主動通知客戶

    申請實體票券退款,能否請貴公司收到掛號之後主動通知客戶,任何形式都可以,保障貴公司免於糾紛,也保障消費者的權益

    87 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  15. 寄票準時

    寄票準時一點

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  16. 簡訊取票

    希望增設簡訊取票,有些人不喜歡下載APP,信箱又常收不到,所以如果能用簡訊取票就更方便了

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  17. 退票

    退票應該不需要再寄紙本浪費時間浪費錢,作業時間又慢

    41 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  18. 修改訂單內容

    明明說能修改訂單內容卻找不到哪裡能修改
    照者程序走也看不到

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  19. 清票時間

    清票時間可以統一公布嗎

    21 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Po-chiang Chao responded

    目前 KKTIX 沒有統一的清票時間,隨時有人退票則隨時釋出。由於 KKTIX 上的活動不僅只有演唱會,尚有各式不同活動,需求多樣,是否加入此機制還待討論,請海涵。

  20. 選票區塊

    可以不只選擇票價而是可以分門別類地選出相同價位的區塊

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

KKTIX 功能與服務建議

Categories

Feedback and Knowledge Base