KKTIX 功能與服務建議

KKTIX 在產品功能、服務上有任何建議?歡迎幫助我們讓 KKTIX 更加完善;
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  1. 退票問題

    請幫忙跟進一下我的事情
    已經由一月一直到目前為止
    我還沒有收到我的退款
    發電郵到你們support的地址
    有時好快回覆 有時等二三天都沒有回覆
    其實你們想怎樣
    我還有等多久 ..... 😡

    2 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

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  2. 4 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

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  3. 已達購票上限還是可以開放看到售票情況

    建議購票後還是可以看到現在售票的狀況
    不然有朋友想看,我們只能看到已達購票上限
    也不能跟他說要買哪裡比較好

    4 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

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  4. 實體票券退款主動通知客戶

    申請實體票券退款,能否請貴公司收到掛號之後主動通知客戶,任何形式都可以,保障貴公司免於糾紛,也保障消費者的權益

    164 votes
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    under review  ·  1 comment  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

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  5. 請問如果搶票有問題驗證可以事先告知嗎?

    希望搶票時有問題驗證可以事先告知,且希望可以有實名座位的部分謝謝

    1 vote
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

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  6. 退票

    退票應該不需要再寄紙本浪費時間浪費錢,作業時間又慢

    42 votes
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    1 comment  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

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  7. 退票

    請問未收到實體票券之前,申請退票是不是只要先寄出退票申請書?

    23 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

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  8. 網路上的黃牛票有辦法檢舉嗎?

    能不能加個身份驗證機制之類的
    或是票卷記名 一票一名
    不然黃牛太猖狂了
    800的票居然1萬賣
    就算賣不出去也沒有差
    只要有賣到一張就夠了

    14 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

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  9. 在台灣是否能購買海外票以及如何取票

    在台灣是否能購買海外票以及如何取票

    2 votes
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  10. 全家繳費

    線上搶購也能去全家使用代碼繳費再直接取票

    6 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

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  11. 修改訂單內容

    明明說能修改訂單內容卻找不到哪裡能修改
    照者程序走也看不到

    4 votes
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  12. 付款方式

    多增加一些付款方式

    13 votes
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  13. 清票時間

    清票時間可以統一公布嗎

    21 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

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    under review  ·  Po-chiang Chao responded

    目前 KKTIX 沒有統一的清票時間,隨時有人退票則隨時釋出。由於 KKTIX 上的活動不僅只有演唱會,尚有各式不同活動,需求多樣,是否加入此機制還待討論,請海涵。

  14. 已購買的票可以換座位嗎

    已購買的票可以換座位嗎?

    4 votes
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  15. 選票區塊

    可以不只選擇票價而是可以分門別類地選出相同價位的區塊

    7 votes
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    2 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

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  16. 寄票準時

    寄票準時一點

    5 votes
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  17. 電子票券列印希望能增加的功能

    1.多訂單合併列印
    2.只印出電子票券區塊(不用含訂單資料)
    對於不會用手機的老人家來說,還是要印實體票比較方便

    7 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

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    under review  ·  Po-chiang Chao responded

    訂單資料可能還是會有需要,因為許多時候非演唱會類型的主辦單位會依據這些資料查詢。如果是站在「節約紙張」或「資訊較清楚」的立場則可以理解,也能試著往那樣的方向設計。

  18. 可以增加賣票前通知的功能嗎

    希望可以增加在開始賣票前可以通知的功能

    43 votes
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    under review  ·  4 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

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  19. 興趣組織活動追蹤功能

    新增組織活動的追蹤功能, 像是參加過的活動, 若該組織有新活動推出時, 可以第一時間接獲通知.

    11 votes
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    4 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

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    started  ·  Po-chiang Chao responded

    iOS / Android App 版「關注活動」即將推出,其他功能規劃中

  20. 請問要怎麼轉讓電子票券?

    當天無法前往活動現場,有朋友想去,但我又不能給他我的手機,遍尋不著轉讓電子票券的方式,還是要土法煉鋼把我票券的QRCODE畫面拍下來傳給他嗎?這樣可以進場嗎?

    76 votes
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    planned  ·  5 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

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