KKTIX 功能與服務建議

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  1. 高雄梵谷展可以現場購票嗎?

    展覽現場可以刷卡並用藝fun券購票進場嗎?

    4 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  2. 建議身心障礙者優惠席購票管道是否可以新建置線上購票方式

    您好!建議身心障礙者優惠席購票管道是否可以新建置線上購票方式,以提升身障人士購票之便利性、個資保護之完整性、購票管道之多元性及購票程序之公平性。

    理由一:現行身障人士購票方式僅限於傳真方式,惟操作傳真機對於不同類別之身障人士或有困難及不便,為求訂票之成功,則必須委由他人協助,此方式實非友善身障人士之便利措施。

    理由二:身障人士於優惠購票單上,需以紙本張貼身障手冊正反面,大量暴露出個人資訊,在個資保護這個部分,仍有風險存在,且影印、列印後並張貼等看似極為簡單之動作行為,對於不同類別之身障人士或有困難及不便。

    建議作法:新增線上購票方式,使管道更多元,亦可使不便使用傳真購票之身障人士更易於享有參加各項藝文活動的權利。

    配套作法:身障購票需認證審核其身障身份之部分,線上購票方式可於身心障礙票券購票程序規定中列明事前審核機制,同一般購票者,事先加入網站會員,並可事先上傳身障文件進行審核認證程序,通過者即可於購票時間進行購票作業,而於演出當天入場時則是必須攜帶身障證件提供查驗,亦可杜絕冒名購票或代替購票之漏洞行為,系統端之技術應可建置這個部分。

    29 votes
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    under review  ·  1 comment  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  3. 再見梵谷高雄場會展出嗎?若否,如何退票(全家拿取)?客服都無人接聽

    再見梵谷高雄場會展出嗎?若否,如何退票(全家拿取)?客服都無人接聽

    2 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  4. 身障人士購票刷卡單

    身障人士購票刷卡單可以用ATM繳費或者超商代碼繳費嗎?不要直接顯示信卡個資,這樣很危險

    22 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  5. 隱私建議

    拜託不要將身分證字號全碼顯示在確認信,謝謝。

    6 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  6. 退票問題

    請幫忙跟進一下我的事情
    已經由一月一直到目前為止
    我還沒有收到我的退款
    發電郵到你們support的地址
    有時好快回覆 有時等二三天都沒有回覆
    其實你們想怎樣
    我還有等多久 ..... 😡

    0 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  7. 請新增取消訂單功能

    在訂單尚未付款的情況之下,無法做任何取消訂單的動作,只能慢慢等系統設定付款時間截止,系統才能夠刪除此票券,所以每當在售票時第一時間都買不到想要到票券,因為有太多票在尚未付款的情況下被鎖定住,希望可以新增取消訂單的選項,讓真的不需要票券的人可以點選取消該訂單。

    16 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  8. 4 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  9. 已達購票上限還是可以開放看到售票情況

    建議購票後還是可以看到現在售票的狀況
    不然有朋友想看,我們只能看到已達購票上限
    也不能跟他說要買哪裡比較好

    1 vote
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  10. 請問如果搶票有問題驗證可以事先告知嗎?

    希望搶票時有問題驗證可以事先告知,且希望可以有實名座位的部分謝謝

    1 vote
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  11. 退票

    退票應該不需要再寄紙本浪費時間浪費錢,作業時間又慢

    41 votes
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    1 comment  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  12. 退票

    請問未收到實體票券之前,申請退票是不是只要先寄出退票申請書?

    22 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  13. 在台灣是否能購買海外票以及如何取票

    在台灣是否能購買海外票以及如何取票

    2 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  14. 網路上的黃牛票有辦法檢舉嗎?

    能不能加個身份驗證機制之類的
    或是票卷記名 一票一名
    不然黃牛太猖狂了
    800的票居然1萬賣
    就算賣不出去也沒有差
    只要有賣到一張就夠了

    11 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  15. 全家繳費

    線上搶購也能去全家使用代碼繳費再直接取票

    6 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  16. 付款方式

    多增加一些付款方式

    13 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  17. 清票時間

    清票時間可以統一公布嗎

    21 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

    目前 KKTIX 沒有統一的清票時間,隨時有人退票則隨時釋出。由於 KKTIX 上的活動不僅只有演唱會,尚有各式不同活動,需求多樣,是否加入此機制還待討論,請海涵。

  18. 已購買的票可以換座位嗎

    已購買的票可以換座位嗎?

    4 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  19. 選票區塊

    可以不只選擇票價而是可以分門別類地選出相同價位的區塊

    7 votes
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    2 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  20. 寄票準時

    寄票準時一點

    5 votes
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