KKTIX 功能與服務建議

← Customer Feedback for KKTIX

對 KKTIX 在產品功能、服務上有任何建議？歡迎幫助我們讓 KKTIX 更加完善；
每一點建議請獨立一篇發文，以方便大家討論唷。

（客服相關問題將轉交客服處理並直接關閉，敬請見諒）

我有個建議 / I have an idea...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. 票卷顯示日期

    我用Famiport買了 4／7預售單日票 ，但票卷顯示的日期為4/6(附件左邊紅框)，但票根又顯示4/7(附件中間與右邊紅框處)，請問這樣是要看哪一天的演出?

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →

  2. 可以增加賣票前通知的功能嗎

    希望可以增加在開始賣票前可以通知的功能

    33 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  4 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

  3. 請問要怎麼轉讓電子票券?

    當天無法前往活動現場,有朋友想去,但我又不能給他我的手機,遍尋不著轉讓電子票券的方式,還是要土法煉鋼把我票券的QRCODE畫面拍下來傳給他嗎?這樣可以進場嗎?

    54 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    planned  ·  5 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

  4. 訂單管理優化

    1.提供系列套票或連續購票優惠設定（現行邀請碼優惠難以使用，徒增困擾）
    2.可以區分訂單票種的列表
    3.改善訂單表單下載（excel檔下載是亂碼）
    4.指定寄信功能增加寄送附件或html

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

  5. 購買多場次能有自動折扣功能

    讓同一單位不同場次的票卷可以以一個優惠價一起購買

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →

  6. 退票

    退票應該不需要再寄紙本浪費時間浪費錢，作業時間又慢

    37 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

  7. 增加刪除活動功能

    刪除設定錯誤活動！這個真的很重要～有時候活動設定好以後，突然要做大規模的變動，改內容太麻煩，不如重做，但是舊的訂單無法刪除，畫面變成異常混亂！希望能增加刪除活動的功能！

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →

  8. transfer ticket

    As a foreigner, I did purchased my ticket by may credit car. How can I transfer my ticket?...I donot want to lose all money..

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

  9. 如果有人報名時，可以mail通知主辦單位

    您好，希望可以增加，如果有人訂票時，能寄送mail給主辦單位的功能，謝謝^^

    5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →

  10. 實體票券退款主動通知客戶

    申請實體票券退款，能否請貴公司收到掛號之後主動通知客戶，任何形式都可以，保障貴公司免於糾紛，也保障消費者的權益

    16 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

  11. 退票

    您好
    我已購買BII演唱會門票
    但發現有位子更好的區域
    請問可否直接在線上做換票補差價的動作呢?
    因為我看系統上表示
    退票最晚要在購票的三天內
    我可能趕不及退票的時間

    8 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →

  12. 改善搜尋功能

    拜託請把搜尋功能好好改善，每次用關鍵字搜尋活動有八成不是我想要的

    6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →

  13. 在台灣是否能購買海外票以及如何取票

    在台灣是否能購買海外票以及如何取票

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

  14. 購票提示貼心小建議

    建議內容在附加檔案裡哦～

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

  15. 垃圾邮件

    垃圾邮件太多啦！！！

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →

  16. 超商繳費

    延長繳費時間

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

  17. 超商繳費

    延長繳費時間

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

  18. 已購買的票可以換座位嗎

    已購買的票可以換座位嗎？

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

  19. 退票後多久會退款？

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →

  20. 請問拿到電影票要到哪兒看？

    票要去哪看？

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
1 3 5 6
  • Don't see your idea?

KKTIX 功能與服務建議

Feedback and Knowledge Base

(thinking…)