KKTIX 功能與服務建議

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  1. 建議要退票確認前,請有提醒消費者退票手續費是多少錢,減少與消費者認知不同糾紛。一張票扣1100元交易手續費,實在太誇張。

    建議要退票確認前,請有提醒消費者退票手續費是多少錢,減少與消費者認知不同糾紛。一張票扣1100元交易手續費,實在太誇張。

    10 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

    在許多地方(一般來說是活動首頁、購票時的退票規則、通知信件裡的退票規則連結等)其實都有告知由 KKTIX 代理退票時,退票手續費為 10%,所以扣 1100 代表原本買的票是 11000。

    如果您的狀況不是上述情形,請來信 support@kktix.com 我們確認一下。

    或許我們日後改版時確實可以在電子票退票時再多註明一下。

  2. 13 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  3. 線上退票系統可以做的好一點嗎?頁面上居然完全找不到還得要等到工作日

    碰到像連假的時候會很緊張萬一卡到退票最後期限是不是要消費者自己認賠啊?

    7 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  4. 多於得暫時不用 害死人喔~

    重覆的任何email直接告知

    1 vote
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    declined  ·  0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  5. 實體票券退票

    購票到取得實體票 因寄票所需的工作天數 導致來不及寄回退票的截止日 應該在消費者選擇信用卡付款時跳出警示視窗 建議選擇便利店取票。

    7 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
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    1 comment  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  7. 手機號碼

    有時候搶票 手機號碼會打錯 導致逼不得已就要買
    若可以的話 請新增更改手機號碼的選項

    4 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
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