KKTIX 功能與服務建議

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  1. 已達購票上限還是可以開放看到售票情況

    建議購票後還是可以看到現在售票的狀況
    不然有朋友想看,我們只能看到已達購票上限
    也不能跟他說要買哪裡比較好

    1 vote
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  2. 請新增取消訂單功能

    在訂單尚未付款的情況之下,無法做任何取消訂單的動作,只能慢慢等系統設定付款時間截止,系統才能夠刪除此票券,所以每當在售票時第一時間都買不到想要到票券,因為有太多票在尚未付款的情況下被鎖定住,希望可以新增取消訂單的選項,讓真的不需要票券的人可以點選取消該訂單。

    1 vote
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  3. 退票問題

    請幫忙跟進一下我的事情
    已經由一月一直到目前為止
    我還沒有收到我的退款
    發電郵到你們support的地址
    有時好快回覆 有時等二三天都沒有回覆
    其實你們想怎樣
    我還有等多久 ..... 😡

    0 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  4. 我選擇使用ATM虛擬帳號匯款,但是你們的付款頁面點進去會一直跳出來,麻煩檢查一下你們的系統有沒有問題

    我選擇使用ATM虛擬帳號匯款,但是你們的付款頁面點進去會一直跳出來,麻煩檢查一下你們的系統有沒有問題

    1 vote
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  6. 不能购票

    我想买yuri的fm门票为什么都是暂无票券?我已经注册了

    1 vote
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  7. 修改路線

    更改路線

    1 vote
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  8. 請問如果搶票有問題驗證可以事先告知嗎?

    希望搶票時有問題驗證可以事先告知,且希望可以有實名座位的部分謝謝

    1 vote
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  9. 未結帳之訂單

    未結帳的訂單能否新增"取消"鍵?

    4 votes
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    1 comment  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  10. 已購買的票可以換座位嗎

    已購買的票可以換座位嗎?

    9 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  11. 全家繳費

    線上搶購也能去全家使用代碼繳費再直接取票

    6 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  12. 網路上的黃牛票有辦法檢舉嗎?

    能不能加個身份驗證機制之類的
    或是票卷記名 一票一名
    不然黃牛太猖狂了
    800的票居然1萬賣
    就算賣不出去也沒有差
    只要有賣到一張就夠了

    6 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  13. 清票時間

    清票時間可以統一公布嗎

    20 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

    目前 KKTIX 沒有統一的清票時間,隨時有人退票則隨時釋出。由於 KKTIX 上的活動不僅只有演唱會,尚有各式不同活動,需求多樣,是否加入此機制還待討論,請海涵。

  14. 可以增加賣票前通知的功能嗎

    希望可以增加在開始賣票前可以通知的功能

    33 votes
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    under review  ·  4 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  15. 請問要怎麼轉讓電子票券?

    當天無法前往活動現場,有朋友想去,但我又不能給他我的手機,遍尋不著轉讓電子票券的方式,還是要土法煉鋼把我票券的QRCODE畫面拍下來傳給他嗎?這樣可以進場嗎?

    54 votes
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    5 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

    電子票券轉讓功能正在考慮中。針對採用電子票券的活動,目前您可以分享 QRCode 給朋友,只要沒有入場過便可憑 QRCode 入場(使用過的 QRCode 將無法再入場)

  16. 訂單管理優化

    1.提供系列套票或連續購票優惠設定(現行邀請碼優惠難以使用,徒增困擾)
    2.可以區分訂單票種的列表
    3.改善訂單表單下載(excel檔下載是亂碼)
    4.指定寄信功能增加寄送附件或html

    1 vote
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  17. 退票

    請問未收到實體票券之前,申請退票是不是只要先寄出退票申請書?

    18 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  18. 退票

    退票應該不需要再寄紙本浪費時間浪費錢,作業時間又慢

    37 votes
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    1 comment  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  19. transfer ticket

    As a foreigner, I did purchased my ticket by may credit car. How can I transfer my ticket?...I donot want to lose all money..

    3 votes
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    1 comment  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  20. 實體票券退款主動通知客戶

    申請實體票券退款,能否請貴公司收到掛號之後主動通知客戶,任何形式都可以,保障貴公司免於糾紛,也保障消費者的權益

    16 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
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