KKTIX 功能與服務建議

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我有個建議 / I have an idea...

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  1. 91 votes
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    1 comment  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
  2. 換票

    可不可以有當天取消票了功能,之後的位置都很可竟然不能換,很麻煩

    51 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
    declined  ·  liling responded

    換票等同於退票,請退票後,再重新購買。購買前請注意退票有效期限喔!

  3. 主辦單位的問答紀錄與回應功能

    聯絡主辦單位的地方,需要與主辦單位的聯絡訊息紀錄,類似拍賣問與答,並且需要看出主辦單位接收的狀況。以免產生交易糾紛時,目前的留言功能缺乏寄件備份做為憑據,或主辦單位擺爛打算以拖待變

    17 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. 13 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  5. 顯示KKTIX時間

    建議在「立即報名」頁面加入一個小時鐘,以免因為怕時間和售票系統未同步而只好一直重新整理,浪費時間也浪費系統資源。

    12 votes
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    declined  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. 活動頁面的報名人數顯示方式

    活動頁面的報名人數/最大人數的顯示方式不是很明顯,第一眼很難確定這個活動到底是否滿額。

    11 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    已經滿額的活動目前是會在購票前就告訴您無法購票了。報名人數的顯示方式我們會再想想看,如果有什麼具體的改變方向也歡迎再另外提出。

  7. 建議要退票確認前,請有提醒消費者退票手續費是多少錢,減少與消費者認知不同糾紛。一張票扣1100元交易手續費,實在太誇張。

    建議要退票確認前,請有提醒消費者退票手續費是多少錢,減少與消費者認知不同糾紛。一張票扣1100元交易手續費,實在太誇張。

    10 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

    在許多地方(一般來說是活動首頁、購票時的退票規則、通知信件裡的退票規則連結等)其實都有告知由 KKTIX 代理退票時,退票手續費為 10%,所以扣 1100 代表原本買的票是 11000。

    如果您的狀況不是上述情形,請來信 support@kktix.com 我們確認一下。

    或許我們日後改版時確實可以在電子票退票時再多註明一下。

  8. 線上文字客服

    可以像亞尼克官網那樣弄一個線上客服
    有問題可以直接問還可以查訂單很方便

    9 votes
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
  9. 增加活動結束後的意見調查範本。

    是否可以增加活動結束後的問卷調查設計範本?相信會相當實用 :)

    9 votes
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    1 comment  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
  10. 線上退票系統可以做的好一點嗎?頁面上居然完全找不到還得要等到工作日

    碰到像連假的時候會很緊張萬一卡到退票最後期限是不是要消費者自己認賠啊?

    7 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  11. 實體票券退票

    購票到取得實體票 因寄票所需的工作天數 導致來不及寄回退票的截止日 應該在消費者選擇信用卡付款時跳出警示視窗 建議選擇便利店取票。

    7 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  12. 免費方案提供金流

    免費方案提供金流服務比較合理,不然活動通也不錯用

    7 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. 版型與管理端介面

    原本的版型比較好用且易讀, 有無機會恢復呢?

    5 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. 5 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. 售票活動,請問主辦單位有驗證參加者身分的功能嗎

    想請問售票活動,請問KKTIX有提供主辦單位驗證的功能,先驗證參加者身分,認證通過後,參加者再去付款的設定嗎?

    5 votes
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    declined  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. 手機號碼

    有時候搶票 手機號碼會打錯 導致逼不得已就要買
    若可以的話 請新增更改手機號碼的選項

    4 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  17. 希望增加預約購票的服務

    想參加某個活動,但是開始售票時不方便上線訂票,等到可以訂票卻發現已經額滿。希望能新增預約購票的服務,方便想要參加活動卻無法即時定票的會員,謝謝。

    4 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    declined  ·  薛良斌 responded

    抱歉,因為這樣如果有 10000 人預約購票只有 100 張票的活動,那還是沒人可以買得到票。所以我們不會實作這個功能。

  18. 只需要報名人資料

    只需要報名人資料

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. 增加條件式表單

    EX第一題回答是,則跳第二題。第一題回答否,則跳第三題,依此類推

    3 votes
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    0 comments  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →

    可以理解這個需求(有時我自己也會用到),不過由於太複雜,短時間內應該不會向這個方向走。

    一個常用的情境「發票二三聯 → 決定是否填寫統編」這點將會用另外的方式處理:KKTIX 現在可以協助企業開立電子發票,可洽 contact@kktix.com

  20. "活動"是否可自訂分類整理

    訂購過的活動(帳務清單)希望可自訂整裡分類,例如:工作/野餐/飲食...

    2 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
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