KKTIX 功能與服務建議

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  1. 收不到驗證信

    收不到驗證信啦 浪費時間

    142 votes
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    13 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  2. 目前有 KKTIX API 可用嗎?

    目前有 KKTIX API 可用嗎?我記得以前有,但現在好像找不到?
    感謝!

    108 votes
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    under review  ·  14 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
  3. 自訂「報名成功」的郵件通知範本

    目前在「通知信件」中只有「成功訂購通知」的郵件範本,若為付費課程,必須要到繳費才會發出郵件。我們的需求是希望能夠在使用者報名成功後,就立即發出郵件給報名活動的學員,告知他一些重要資訊,所以希望能增加「報名成功」的郵件範本,讓我們能夠編輯,並在學員報名後立即發出,謝謝。

    70 votes
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    under review  ·  0 comments  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
  4. 請問要怎麼轉讓電子票券?

    當天無法前往活動現場,有朋友想去,但我又不能給他我的手機,遍尋不著轉讓電子票券的方式,還是要土法煉鋼把我票券的QRCODE畫面拍下來傳給他嗎?這樣可以進場嗎?

    54 votes
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    5 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

    電子票券轉讓功能正在考慮中。針對採用電子票券的活動,目前您可以分享 QRCode 給朋友,只要沒有入場過便可憑 QRCode 入場(使用過的 QRCode 將無法再入場)

  5. 退票

    退票應該不需要再寄紙本浪費時間浪費錢,作業時間又慢

    37 votes
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    1 comment  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  6. 可以增加賣票前通知的功能嗎

    希望可以增加在開始賣票前可以通知的功能

    33 votes
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    under review  ·  4 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  7. 讓主辦單位可以選擇在報名完成(未繳費)/繳費成功/取消報名時通知主辦單位

    目前系統會在繳費成功/取消報名時通知主辦單位。

    收到建議:

    1. 希望「報名完成(未繳費)」時也可以通知主辦單位。
    2. 希望可以決定收到哪幾種訊息。

    23 votes
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    under review  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. 售票序號數字應以累加方式釋票

    大部分演唱會之站席:依序號排隊入場,過號請依工作人員指示入場。不過今天幫人買票的時候發現每次重整序號差異很大(差幾百都有),還可能買到超前面的序號!?估計是直接補釋票的位置。這情況是否對準時搶票的消費者有失公平?希望貴公司能和工程師討論改善這個問題,祝福你們的系統越來越好~

    20 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    這邊其實有多種考量,確實您說的狀況可能會發生,但有時為了整隊、主辦單位反而會「希望」讓後面買的人自動補到前面退的位子。

    目前系統其實兩種都可以,只是可能還有一些眉角要處理,讓主辦單位選擇自動補上會比較方便。

  9. 清票時間

    清票時間可以統一公布嗎

    20 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →

    目前 KKTIX 沒有統一的清票時間,隨時有人退票則隨時釋出。由於 KKTIX 上的活動不僅只有演唱會,尚有各式不同活動,需求多樣,是否加入此機制還待討論,請海涵。

  10. 19 votes
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    3 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →

    研究中,感恩回饋 :)

    是說 Apple Wallet 其實也包含各種不同層級的東西,您希望的是電子票券可以整合入 Wallet,還是要連同付款的部分都用 Apple Pay,或者結合 Wallet 會員卡相關的功能呢?

    感謝!

  11. 退票

    請問未收到實體票券之前,申請退票是不是只要先寄出退票申請書?

    18 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  12. 實體票券退款主動通知客戶

    申請實體票券退款,能否請貴公司收到掛號之後主動通知客戶,任何形式都可以,保障貴公司免於糾紛,也保障消費者的權益

    16 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  13. 候補和自動遞補。

    若報名額滿,增加候補順序,可以自動遞補。

    14 votes
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    under review  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. 13 votes
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    under review  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. 13 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. 興趣組織活動追蹤功能

    新增組織活動的追蹤功能, 像是參加過的活動, 若該組織有新活動推出時, 可以第一時間接獲通知.

    11 votes
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    3 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  17. 由不同使用者建立起來的活動權限應該要分開

    如果一個組織很龐大,那每一個地區的活動都會有不同的主辦人,能否只讓該活動的主辦人看到該活動的參加者資料,而不是所有組織活動的參加者資料都能看到。

    10 votes
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    0 comments  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
  18. 10 votes
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  19. 客服服務時間延長啦 延後到晚上九點!!!!!

    要不晚上有遇到問題,找不到人可以幫忙

    9 votes
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
  20. 已購買的票可以換座位嗎

    已購買的票可以換座位嗎?

    9 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
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