KKTIX 功能與服務建議

KKTIX 在產品功能、服務上有任何建議?歡迎幫助我們讓 KKTIX 更加完善;
每一點建議請獨立一篇發文,以方便大家討論唷。

(客服相關問題將轉交客服處理並直接關閉,敬請見諒)

  1. 客服人員需要再教育

    客服人員需要再教育!打電話過去不一定會接,客服人員接起來之後態度非常差勁,詢問何時能趕緊退票竟然責備買票者。在網頁上面也沒有特別說明退票需要給 kktix「郵局掛號的號碼」才可以查此筆訂單是否有成功收到退票,客服人員也講得不清不楚,完全沒有想要讓退票的消費者理解程序。接起來電話是一名女生,態度輕浮還會罵消費者。客服人員員工需要再教育,不然請她不要當服務業。

    4 votes
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
  2. 無法查詢賽事時間

    可否幫忙查詢賽事時間,不是沒收到確認信,就是誤刪信件,謝謝

    1 vote
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  3. 客服

    提供問答記錄

    3 votes
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  4. 客服服務時間延長啦 延後到晚上九點!!!!!

    要不晚上有遇到問題,找不到人可以幫忙

    9 votes
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  5. 基本資料

    可修改基本資料

    1 vote
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  6. 帳號刪除

    您好 請問是否能幫我刪掉jh900918@gmail.com這個帳戶 因為我的yahoo信箱一直收不到確認信 所以我的這隻帳號想要用這個信箱 謝謝

    7 votes
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
  7. 急!!全家取票號碼錯誤

    全家取票時 系統說資料錯誤 但確定無輸入錯 請問現在該如何取票?

    5 votes
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  8. 票卷顯示日期

    我用Famiport買了 4/7預售單日票 ,但票卷顯示的日期為4/6(附件左邊紅框),但票根又顯示4/7(附件中間與右邊紅框處),請問這樣是要看哪一天的演出?

    1 vote
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  9. Spam

    不合理的活動日期,影響搜尋排序

    1 vote
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  10. 如果有人報名時,可以mail通知主辦單位

    您好,希望可以增加,如果有人訂票時,能寄送mail給主辦單位的功能,謝謝^^

    5 votes
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  11. 3 votes
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  12. 消除

    我想取消票證。
    我錯了。
    OrderID : #113720390
    你能取消它嗎?

    1 vote
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  13. 隨便說說

    請找小風大人問

    1 vote
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  14. 是否有更多版型可選擇

    需要更美的版型

    3 votes
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    under review  ·  0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
  15. 今日新增的活動

    提供列出今日新增活動的功能

    現在活動越辦越多

    找個活動都要掃過一遍才能知道今天有多什麼活動 真的很不方便

    2 votes
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  16. 目前有 KKTIX API 可用嗎?

    目前有 KKTIX API 可用嗎?我記得以前有,但現在好像找不到?
    感謝!

    108 votes
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    under review  ·  14 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
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