KKTIX 功能與服務建議

KKTIX 在產品功能、服務上有任何建議?歡迎幫助我們讓 KKTIX 更加完善;
每一點建議請獨立一篇發文,以方便大家討論唷。

(客服相關問題將轉交客服處理並直接關閉,敬請見諒)

  1. 想退款

    想退款。(#121582720) & (#121587577) [TEEN TOP PARTY TO N9NE IN TAIPEI ]

    我现在在韩国生活。

    该怎么退款呢?

    请尽快答复

    1 vote
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  2. 刷卡系統異常

    刷卡系統有異常嗎?

    1 vote
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  3. 為什麼登陸網頁會 Access Denied?

    利用電腦 login ,得到 Access Denied 的反應?為什麼?
    手機 app 還是可以進去啊
    密碼也跟換過了。

    這樣不穩的系統,令人擔心啊 ~

    20 votes
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    5 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  4. 退款

    订单号#120106785的订单,不但没有退款,今天还多了一笔没成功的扣款?请问什么时候退款,今天的扣款是为什么

    1 vote
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  5. 客服人員需要再教育

    客服人員需要再教育!打電話過去不一定會接,客服人員接起來之後態度非常差勁,詢問何時能趕緊退票竟然責備買票者。在網頁上面也沒有特別說明退票需要給 kktix「郵局掛號的號碼」才可以查此筆訂單是否有成功收到退票,客服人員也講得不清不楚,完全沒有想要讓退票的消費者理解程序。接起來電話是一名女生,態度輕浮還會罵消費者。客服人員員工需要再教育,不然請她不要當服務業。

    4 votes
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
  6. 退票問題

    請幫忙跟進一下我的事情
    已經由一月一直到目前為止
    我還沒有收到我的退款
    發電郵到你們support的地址
    有時好快回覆 有時等二三天都沒有回覆
    其實你們想怎樣
    我還有等多久 ..... 😡

    0 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  7. 身障人士購票刷卡單

    身障人士購票刷卡單可以用ATM繳費或者超商代碼繳費嗎?不要直接顯示信卡個資,這樣很危險

    3 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  8. 客服專線是騙人的。而且收佈道驗證碼。爛透了。

    客服專線是騙人的。而且收佈道驗證碼。爛透了。

    1 vote
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  9. 收不到驗證信

    收不到驗證信啦 浪費時間

    206 votes
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    41 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  10. 沒有信用卡的學生如何購票?

    FamiPort 已無票, 只能上網買, 但是學生沒有信用卡, 請問要怎麼購買?

    7 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  11. 郵寄方式取票

    請問app上要如何選擇郵寄方式取票?
    因為去年下單時都還有郵寄的選項,今年下單的三場活動都只剩全家取票選項。
    (前兩場都有看到有KKTIX的票券卡)

    1 vote
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  14. 4 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  15. 請新增取消訂單功能

    在訂單尚未付款的情況之下,無法做任何取消訂單的動作,只能慢慢等系統設定付款時間截止,系統才能夠刪除此票券,所以每當在售票時第一時間都買不到想要到票券,因為有太多票在尚未付款的情況下被鎖定住,希望可以新增取消訂單的選項,讓真的不需要票券的人可以點選取消該訂單。

    6 votes
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    0 comments  ·  購票相關功能  ·  Flag idea as inappropriate…  ·  Admin →
  16. 無法查詢賽事時間

    可否幫忙查詢賽事時間,不是沒收到確認信,就是誤刪信件,謝謝

    1 vote
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    0 comments  ·  其他  ·  Flag idea as inappropriate…  ·  Admin →
  17. 車票取消可以設定單一位置取消而不是全都取消

    電子票券的取消可以設定取消1個位置嗎?謝謝。

    1 vote
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  18. 6 votes
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    0 comments  ·  主辦單位功能  ·  Flag idea as inappropriate…  ·  Admin →
  19. 重設密碼完還可以登入,都已經搶到票了,結果最後一步居然給我access denied. 現在帳號也登不進去了。這是最讓我不爽的一次!!!!!!!!!!

    重設密碼完還可以登入,都已經搶到票了,結果最後一步居然給我access denied. 現在帳號也登不進去了。
    這是最讓我不爽的一次!!!!!!!!!!

    1 vote
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    0 comments  ·  KKTIX App / Manager  ·  Flag idea as inappropriate…  ·  Admin →
  20. 可增加簽到次數

    增加簽到次數,如課程活動需要簽到多次

    1 vote
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